Role Description
Responsible for performing E/M audits, summarizing the results, communicating the outcomes to all parties and completing any follow up or educational needs as required. Responsible for the review and completion of email requests in a timely manner as well as reviewing and completing ticket requests. Assigned list review and update in a timely and accurate manner. Contributes to the completion of government audits when requested.
-
Provide coding support for physicians.
-
Provide coding support for Claims Resolution Specialists.
-
Meet with Manager to discuss coding trends and report any coding issues.
-
Attend seminars and training sessions and report any changes or concerns to Manager/Compliance Officer.
-
Maintain and ensure the confidentiality of all patient and employee information at all times.
-
Assist in training new employees to related job duties.
-
Will be expected to work overtime when given sufficient notice of required overtime.
-
Comply with all Federal and State laws and regulations pertaining to patient care, patientsβ rights, safety, billing, and collections.
-
Adhere to all Company and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
-
Maintain all company equipment in safe and working order.
-
Complete E/M audits accurately in a timely manner as assigned to the Auditor Queue.
-
Contribute to the review and completion of tickets, emails and/or lists as assigned in a timely and accurate manner.
-
Contribute to the updating of Training Manuals, PowerPoints and SOPβs as well as work with peers while they are learning all the required duties of Coding Audits.
-
Provide Physician and extender training as needed.
-
Proficient in the use of the required programs to accomplish assigned work task and follow up as needed, including but not limited to Excel, Word, Outlook, and SharePoint.
-
Contribute to Government Audit Request as needed.
-
Performs other duties and projects as assigned.
Qualifications
-
2+ years coding experience with E/M experience in a medical office preferred.
-
CPC and/or CCS (Other AHIMA and/or AAPC certifications could be considered).
Requirements
-
Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
-
Must be detail-oriented with the ability to exercise independent judgment.
-
Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
-
Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
-
Good command of the English language; second language is an asset but not required.
-
Effective communication skills (oral, written, presentation); active listener, and effectively provides balanced feedback.
-
Strong customer focus with the ability to build an engaging culture of quality, performance effectiveness and operational excellence.
-
Self-motivated and self-starter with ability to work independently with limited supervision.
-
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
-
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Company Description