[Hiring] Claims Paralegal @WithCoverage

Role Description

As Claims Paralegal, you'll support claims across our book of commercial accounts, reporting to the Head of Claims, Phil Wilusz, and working closely with our Claims Counsel and Claims Managers. You'll keep every matter moving:

• Preparing and submitting loss notices
• Gathering documentation from clients
• Tracking deadlines and carrier responses
• Maintaining claim files that are complete and audit-ready

Success depends on precision and follow-through, not just paperwork. In your first 90 days, success looks like:

• Getting fully up to speed on our active claims and Agency Management System
• Owning notice submissions and file maintenance for your assigned matters with no missed deadlines
• Becoming the person the claims team relies on to know exactly where every claim stands

Qualifications

• Experienced paralegal or claims professional with 2–5 years supporting commercial insurance claims, insurance litigation, or coverage matters within a carrier, law firm, or brokerage environment
• Paralegal certificate and/or bachelor's degree preferred
• Familiarity with commercial policy forms (GL, Property, D&O, Cyber, Marine/Cargo) is a strong plus
• Highly organized and detail-oriented
• Strong writer and communicator
• Tech-savvy and process-minded
• Collaborative and proactive

Requirements

• Support the full claims lifecycle across GL, Cyber, D&O, Property, and Marine/Cargo lines
• Serve as a responsive point of contact for clients
• Assist with coverage analysis
• Support litigation and recovery efforts
• Maintain high-quality, audit-ready claim files
• Prepare claims reporting and data
• Help improve processes and tools

Benefits

• Competitive compensation that includes equity
• Comprehensive benefit plans for medical, dental, vision, life, and disability
• Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
• Human Interest: 401(k) provider
• Flexible time off, sick leave, family and medical leave, and major national holidays
• A curated in-office employee experience
• Collaborative, transparent, and fun culture