[Hiring] Case Manager - Personal Injury @Briefcase Legal Support, LLC

Role Description

briefCASE Legal Support, LLC is seeking an experienced, organized, and proactive Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a growing Texas-based personal injury law firm. This is a hands-on leadership opportunity for someone who can develop team members, oversee case workflows, maintain quality standards, and help deliver efficient, client-focused legal support.

Key Responsibilities:

• Team Leadership & Development: Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.
• Case Oversight & Quality Control: Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.
• Personal Injury Case Support: Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.
• Performance Management & KPIs: Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.
• Attorney Collaboration & Client Service: Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.
• Process Improvement & Administration: Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

Qualifications

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

Requirements

• Accountable, solutions-oriented, and comfortable balancing team leadership with day-to-day case oversight.
• Clear communication skills and initiative.
• Understanding of how organization, quality, and timely follow-through contribute to effective case management and client service.

Benefits

• Monthly Compensation: $2,426.00–$2,773.00 USD – Compensation based on relevant experience and qualifications.
• Quarterly Performance Bonuses – Additional earning opportunities based on performance and results.
• Paid Time Off – Time away to recharge and enjoy life outside of work.
• Paid Holidays – Paid time off for designated company holidays.
• Career Growth & Professional Development – Opportunities to build your skills, expand your expertise, and continue developing professionally.
• Results-Oriented Culture – A work environment that values initiative, reliability, accountability, and strong performance.

Company Description

briefCASE Legal Support, LLC employs and engages non-attorney professionals who provide legal support services to DJC Law, PLLC. briefCASE is the employer or contracting organization; DJC Law is the law firm your team supports.

Work Arrangement:

• Location: Remote; candidates must reside outside the United States.
• Engagement: Full-time independent contractor.
• Schedule: Must be available to work overlapping hours with the U.S.-based legal team.
• Practice Area: Texas-based personal injury law.