[Hiring] Bodily Injury - Attorney Representative Adjuster @United Auto Insurance

Role Description

As a Bodily Injury - Attorney Rep Adjuster, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of auto liability claims, to determine legal liability, damages, and coverage. This position requires thorough and complete investigations to gather sufficient information to make informed and knowledgeable coverage and liability decisions. Assigned claims will involve severe and/or catastrophic injuries and/or damages including higher limits of coverage, requiring direct involvement in handling complex issues and high-exposure events, with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file and to properly set indemnity reserves. The protection of our Insured and the Company’s financial exposures are critical. This position is open to applicants located in Texas and offers the flexibility of working remotely.

• Request medical records/bills for independent review.
• Evaluates claimed injuries; identifies strong and weak points of both claimant’s and insured’s position.
• Review PD/collision photographs.
• Keeps track of required correspondence and reviews files.
• Sends excess letters to insured(s) on serious injury and multiple competing claims.
• Negotiates settlements with either attorney or unrepresented claimant; identifies and notes any lien holders against settlement.
• Keeps insureds advised of developments in claims and settlements. Reserving the Company’s rights, when appropriate.
• Upon settlement, prepares and sends release and hold harmless documents.
• Evaluate claims for potential fraud and work with Special Investigations Unit as required.
• Assess actual damages associated with claims and conduct negotiations to settle claims.
• Determine if subrogation exists and take steps necessary to initiate recovery efforts.
• Determine the need for independent adjusters, cause and origin experts, independent medical examiners, economists, accident “reconstructionist”, and engineers.
• Respond timely and appropriately to all settlement demands.
• Keep internal and external customers advised of file status and other matters as required.
• Proficiently handle first reports of Bodily Injury claims.
• Accurate recognition of other relevant claims exposures.
• Identify and present files that need further review with management.

Qualifications

• Associate or bachelor’s degree preferred and/or 5 years of related work experience, preferably with bodily injury claims.
• Active Adjuster’s license.
• Bilingual (English & Spanish).

Requirements

• Non-standard auto industry experience is a plus.
• Proficient in Word, Excel, Windows-based applications, and internet usage.
• Guidewire knowledge preferred.
• Must be familiar with forms, procedures, regulations, coverages, and business processes.
• Must be able to exercise good judgment and state opinions assertively.
• Must be able to write and speak clearly and concisely.
• Must be able to perform work effectively in a highly intense environment and handle multiple tasks and demands simultaneously.
• Must illustrate analytical skills to identify, gather, and organize information.
• Must be able to work independently in a team environment.

Benefits

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance.
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts.
• Basic Life Insurance and Voluntary Life/ADD.
• Short Term and Long-Term Disability.