[Hiring] Senior Knowledge Management Specialist @Competitive Range Solutions, LLC

Role Description

CRS is seeking a Senior Knowledge Management Specialist to support execution of a Blanket Purchase Agreement (BPA) delivering Enterprise Knowledge Management (EKM) services to a U.S. Combatant Command headquartered at MacDill Air Force Base in Tampa, Florida. This position anchors the program's knowledge capture, organization, application, and sharing work and supports strategic program management and KM coordination across the enterprise.

• Act as the program's senior functional authority on KM practice.
• Advise Government Knowledge Management Officers (KMOs).
• Set enterprise governance standards.
• Ensure KM tradecraft, taxonomy, and tools are applied consistently across the Headquarters, Components, and TSOCs.

Key Responsibilities

• Act as advisor to Government KMOs, providing expert guidance on KM strategy, implementation, and optimization.
• Write and maintain policy documents, governance frameworks, standards, and procedures for enterprise KM practice.
• Lead staff synchronization and the capture and transfer of tacit and explicit knowledge.
• Perform site-assisted visits to evaluate KM programs against KM maturity models.
• Establish and enforce enterprise taxonomy, metadata requirements, naming conventions, and content lifecycle practices.
• Serve as strategic advisor on M365, the Power Platform, and custom full-stack applications.
• Advise on the selection and integration of emerging technologies, including Generative AI and Copilot.
• Review proposed technical solutions for conformance to Command taxonomy and RM policies.
• Evaluate and recommend configurations for enterprise search, indexing, and navigation.
• Lead the planning and prioritization of KM efforts using Agile and Scrum methodologies.
• Coordinate with KM leads across the Headquarters, Components, and TSOCs.
• Design and deliver KM competency training tailored for leadership, staff, and KM practitioners.
• Drive continuous process improvement through process identification, mapping, analysis, and training.

Qualifications

• Shall be a U.S. citizen and possess an active Top Secret (TS) clearance with eligibility to SCI based on a Single Scope Background Investigation (SSBI).
• Bachelor's degree in Knowledge Management, Information Science, Information Systems, Organizational Management, or a closely related discipline; additional directly relevant experience may substitute for the degree.
• A minimum of eight (8) years of professional knowledge management experience, including at least five (5) years supporting Department of War (DoW), Department of Defense, or Intelligence Community organizations.
• Demonstrated experience developing KM policy, governance frameworks, taxonomies, and metadata standards for an enterprise-scale organization.
• Working expertise with MS SharePoint (on-premises and Online) and the M365 suite as knowledge management platforms.
• Demonstrated experience facilitating knowledge-capture activities for senior staff organizations.