[Hiring] WindServer Administrator @WSP Global

Role Description

The WindServer Administrator is responsible for providing technical support, administration, maintenance, and continuous improvement of the WindServer environment. This role ensures optimal system performance, resolves technical issues, supports infrastructure operations, and contributes to the evolution of the WindServer platform through system enhancements and collaboration with cross-functional teams.

Key Responsibilities

• Application & System Support
  • Provide day-to-day support to WindServer users, analysts, and stakeholders.
  • Troubleshoot, investigate, and resolve application and infrastructure issues.
  • Perform system analysis and debugging activities to identify root causes of technical problems.
  • Ensure timely resolution of incidents and service requests.
  • Support system stability, reliability, and overall performance.
• Administration & Configuration
  • Implement and manage code changes and server configuration updates.
  • Assist with the administration and maintenance of on-premises server infrastructure.
  • Monitor system operations and support ongoing maintenance activities.
  • Manage server configurations in accordance with established standards and best practices.
  • Support infrastructure improvements and optimization initiatives.
• Platform Development & Continuous Improvement
  • Collaborate closely with senior administrators to develop expertise in the WindServer environment and architecture.
  • Partner with the WindServer Product Manager to support product growth and enhancement initiatives.
  • Contribute to continuous improvement efforts aimed at increasing platform efficiency, scalability, and reliability.
  • Recommend and implement technical solutions that improve operational effectiveness.
  • Document system changes, configurations, and support procedures.

Qualifications

• Bachelor's degree in computer science, Information Technology, Systems Engineering, Software Engineering, or a related field.
• 6 to 9 years of experience in systems administration, application support, infrastructure administration, or related technology roles.
• Experience supporting enterprise applications and server environments.
• Experience working with on-premises infrastructure and cloud-integrated solutions.
• Proven experience troubleshooting complex technical issues and deploying solutions.

Requirements

• Technical Skills
  • Mandatory experience with C# or proficiency in a similar high-level development language.
  • Transact-SQL
  • JavaScript
  • TextScript
  • jQuery
  • Microsoft PowerShell
  • Strong knowledge of Microsoft Windows Server 2022.
  • Experience with firewall administration and computer networking.
  • Experience managing Synology DiskStation Manager environments.
  • Experience with Amazon Web Services (AWS) Storage Gateway.
  • Proficiency with Microsoft Visual Studio.
  • Experience using source code and version control systems.
  • Understanding of server administration, infrastructure management, and system security best practices.
  • Ability to learn and adopt new technologies and software tools quickly.
• Languages
  • Advanced English proficiency (written and spoken).
• Key Competencies
  • Strong analytical and troubleshooting skills.
  • Problem-solving mindset with a pragmatic and solution-oriented approach.
  • Effective communication and collaboration skills.
  • Ability to work independently and manage priorities.
  • Attention to detail and commitment to quality.
  • Strong customer service orientation.
  • Adaptability and willingness to learn new technologies.
  • Time management and organizational skills.
  • Accountability and ownership of assigned responsibilities.

Benefits

• Competitive compensation package.
• Comprehensive employee benefits program.
• Flexible work arrangements.
• Virtual healthcare programs.
• Wellness and employee assistance initiatives.
• Savings and financial wellbeing programs.
• Professional development and career growth opportunities.
• Exposure to global projects and international collaboration.
• Inclusive, innovative, and people-focused culture.