[Hiring] Systems Administrator III @InnovAge

Role Description

We are seeking a highly skilled and experienced Senior Systems Administrator to join our dynamic team. As a Systems Administrator III, you will play a crucial role in managing our technology infrastructure, particularly focusing on M365 collaboration services, data architecture, and supporting security operations with file and permissions management in our Microsoft tenant. The ideal candidate will have a strong background in systems administration, a deep understanding of Microsoft technologies, and excellent problem-solving abilities.

• Work with the infrastructure team to assist with infrastructure management, including servers, switches, firewalls, and Windows servers.
• Administer the entire Microsoft 365 suite of applications, with a specific focus on collaboration services.
• Manage AzureAD, SAML integrations, and optimize utilization of all capabilities within the M365 sphere.
• Design, implement, and optimize data architecture to ensure efficient and secure storage and retrieval of data.
• Collaborate with cross-functional teams to develop and implement effective data management strategies.
• Assist security operations by managing file and permissions within the Microsoft tenant, ensuring compliance with security policies and regulatory requirements.
• Monitor system performance, troubleshoot issues, and provide timely resolution to minimize downtime and ensure high availability.
• Implement security measures and best practices to protect the organization's data and systems from unauthorized access and potential threats.
• Develop and maintain system documentation, including configuration, procedures, and troubleshooting guides.
• Stay up to date with the latest industry trends, emerging technologies, and best practices to continuously improve system administration processes and enhance overall system performance.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience on a year for year basis also considered. Certifications are a plus.
• 6+ years in systems administration, with a focus on managing technology infrastructure and Microsoft 365 suite of applications.
• Strong knowledge of M365 collaboration services, including SharePoint, Teams (including Voice), and OneDrive.
• Proficiency in data architecture principles.
• Hands-on experience with firewalls, servers, storage, Windows servers, and M365 suite.
• In-depth understanding of security principles and practices, particularly related to file and permissions management in Microsoft tenant.
• Familiarity with ITIL best practices and experience working in an IT service management framework.
• Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
• Strong communication skills, both verbal and written, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Benefits

• InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely.
• InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers.
• These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant.
• At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day.
• InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace.
• Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.