[Hiring] Systems Administrator II @CareDx, Inc.

Role Description

This position is responsible for identity and access management, Microsoft 365 administration, user lifecycle management, security administration, troubleshooting, and operational support. The ideal candidate is a seasoned administrator with hands-on experience managing enterprise environments who can operate independently while collaborating effectively across IT and business teams.

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Manage Active Directory accounts, security groups, group memberships, and identity-related services.
• Administer Okta, including user provisioning, deprovisioning, SSO integrations, MFA, and application assignments.
• Support onboarding, transfers, and offboarding activities through established identity and access management processes.
• Troubleshoot authentication, access, email, collaboration, and directory-related issues.
• Manage Microsoft 365 licensing, shared mailboxes, distribution groups, security groups, and resource accounts.
• Support enterprise SaaS applications and their integrations with Microsoft 365, Active Directory, and Okta.
• Perform routine administration, maintenance, upgrades, and configuration changes.
• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
• Participate in user access reviews, audit requests, and compliance activities.
• Work directly with vendors and internal stakeholders to resolve system issues and implement enhancements.
• Assist with technology projects, cloud initiatives, and operational improvements.

Qualifications

• 3+ years of experience administering enterprise IT systems.
• Strong experience managing Microsoft 365 environments.
• Hands-on experience with Active Directory and Microsoft Entra ID administration.
• Experience administering Okta or another enterprise identity management platform.
• Experience configuring and supporting SSO and MFA solutions.
• Experience managing Exchange Online, Teams, and SharePoint Online.
• Experience supporting user lifecycle management processes.
• Strong troubleshooting and problem-solving abilities.
• Experience creating and maintaining technical documentation.
• Strong communication and customer service skills.

Requirements

• Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or similar certifications.
• Experience with PowerShell scripting and automation.
• Experience supporting hybrid identity environments.
• Experience supporting SOX-controlled or regulated environments.
• Familiarity with Microsoft security and compliance capabilities.
• Experience participating in audits, access reviews, and compliance initiatives.

Benefits

• Competitive base salary and incentive compensation.
• Health and welfare benefits, including a gym reimbursement program.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation.
• And more!