[Hiring] Systems Administrator @College Internship Program Inc

Role Description

The Business Systems Administrator is responsible for the day-to-day administration, optimization, and continuous improvement of CIP's core business technology systems. This role serves as the primary internal administrator for Salesforce while supporting the organization's broader technology ecosystem, including:

• Artificial intelligence
• Google Workspace
• Microsoft 365
• Learning management systems
• Website administration
• Integrations
• Reporting
• User permissions
• Business process automation

Working closely with National Office departments and Center leadership, the Business Systems Administrator helps ensure systems are reliable, secure, user-friendly, and aligned with organizational goals. This role will play a significant part in CIP's multi-year Salesforce expansion initiative by supporting new functionality, improving workflows, and helping employees effectively utilize technology.

This position partners with external technology vendors, website developers, and managed IT providers but does not replace outsourced IT infrastructure services.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 2-4 years of experience administering business software platforms.
• Experience with Salesforce administration.
• Strong understanding of business process improvement.
• Excellent organizational skills.
• Strong problem-solving ability.
• Ability to learn new software quickly.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities independently.
• Ability to lift items over 20 pounds such as hardware from the floor to above shoulders.

Requirements

• Salesforce Administrator Certification (or willingness to obtain within 12 months)
• Experience with Education Cloud
• Experience with Flow automation
• Experience with Google Workspace administration
• Experience with Microsoft 365 administration
• Experience with website administration
• Experience working with APIs or integrations
• Experience supporting remote users
• Knowledge of data governance and reporting
• Experience supporting education organizations
• Experience in or affinity to the field of autism and/or learning differences

Benefits

• Vacation Time - 15 days full time only
• Paid Holidays - 13 days full time only; Holiday premium pay for part time only
• Paid Sick Days and Personal Days accrued
• Medical, Dental and Vision Insurance
• Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life
• Dependent Care Flexible Spending Account
• Flexible Spending Accounts
• 401(K) - Traditional and Roth 401(K) employer match up to 4%
• Financial Wellness Advisor Services
• Tuition and continued education reimbursement up to $3,000 annually for full time and up to $1,000 for part time
• Wellness reimbursement of $200 per year for full time and $100 per year for part time
• Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts
• A health advocate to assist with our insurance & healthcare challenges
• Ongoing monthly training and professional development opportunities
• Supportive and Collaborative Culture
• *Please note that the benefits listed may change based on business needs, regulatory requirements or other factors