[Hiring] Student Assistant – IT Services Security @University of Washington Medical Center

Role Description

The Student Assistant – IT Services Security will provide aid in support of information security operations and initiatives within the team. The ideal candidate is a highly motivated individual with excellent communication skills, a strong interest in information security, and technical aptitude.

The Student Assistant – IT Services Security will allow our Security Analysts and Engineers to spend more time tracking known and emergent threats to UW Medicine information assets, in addition to performing institutional threat awareness, risk assessments, security reviews, threat detection and analysis, incident response, cyber-security operations, and security education and awareness.

• Monitoring one or more of the Information Security team’s email tracking queues
• Monitoring one or more of the Information Security team’s ticket queues
• Triaging incoming security reports and/or tickets
• Providing Tier 1 customer service and security-related technical support via email and phone
• Assigning tickets to full-time staff as necessary
• Perform level 1 Security Reviews: Research and report on systems being considered for acquisition or significant upgrade
• Assist with Phishing Campaigns: Send mock malicious emails to employees to test and educate about phishing attacks
• Assist with the research and development of Cyber Security Awareness Month and other Security related materials
• Apply regular updates to security equipment as determined
• Provide Team support in a number of areas as determined

Qualifications

• Must be a current student attending the University of Washington
• Experience in computer and/or network security
• Familiarity with Unix commands and/or log analysis
• Familiarity with data and/or log analysis
• Proficiency using common business tools like MS Office and/or SharePoint
• Excellent verbal and written communication skills
• Ability to take direction while also working with minimal supervision
• A strong desire to learn and contribute

Requirements

• Knowledge of a scripting language
• Knowledge of the following is a plus:
  • Publisher
  • SharePoint
  • WordPress
  • LMS Articulate Storyline
• Prior customer service experience
• Familiarity with using the Service Now ticket tracking system

Benefits

• Pay Range Minimum: $21.30 hourly
• Pay Range Maximum: $21.30 hourly
• Shift: First Shift (United States of America)
• Temporary position
• FTE (Full-Time Equivalent): 0.00%
• Union/Bargaining Unit: Not Applicable