[Hiring] ServiceNow Senior Application Developer @CACI International

Role Description

CACI is seeking a ServiceNow Senior Application Developer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program supports the Department of the Air Force in delivering consistent, secure, high-quality enterprise IT services across mission environments.

In this role, you will serve as a hands-on ServiceNow Developer responsible for designing, developing, integrating, testing, and supporting enterprise applications on the ServiceNow platform for the Configuration Management Database (CMDB). The ideal candidate will have demonstrated experience building solutions beyond standard out-of-box configuration, including scoped applications, App Engine, custom application development, Service Portal, integrations, workflow automation, and advanced ServiceNow scripting.

This position requires a developer who understands the ServiceNow platform as an enterprise application development platform and can translate business and technical requirements into scalable, maintainable solutions. The developer will work with solution owners, architects, business analysts, Government stakeholders, and other developers to design and implement applications and platform capabilities supporting the EITaaS environment.

Responsibilities:

• Design, develop, configure, test, deploy, and maintain applications on the ServiceNow platform.
• Develop custom scoped applications using ServiceNow App Engine, App Engine Studio, and ServiceNow Studio.
• Design application data models, custom tables, relationships, business logic, security models, and user experiences.
• Develop and maintain ServiceNow Service Portal applications, pages, widgets, and support client and server-side functionality.
• Develop advanced ServiceNow solutions using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Glide APIs, and other platform scripting capabilities.
• Design and implement application security using roles, ACLs, application scopes, and ServiceNow security best practices.
• Develop workflows and automation using Flow Designer, IntegrationHub, subflows, actions, and scripted automation where appropriate.
• Develop and maintain REST, SOAP, Scripted REST, and other integrations between ServiceNow and external enterprise systems.
• Create reusable application components and development patterns that support maintainability and enterprise-scale implementation.
• Troubleshoot complex application, scripting, integration, performance, and platform issues.
• Participate in application architecture and technical design sessions.
• Translate functional and technical requirements into detailed technical designs and working ServiceNow solutions.
• Perform code reviews and ensure development conforms to ServiceNow coding standards and established development practices.
• Support application testing, defect resolution, release management, and production deployment activities.
• Work closely with business analysts and stakeholders to refine requirements and identify appropriate ServiceNow solutions.
• Provide technical demonstrations and communicate application functionality to technical and nontechnical stakeholders.
• Support existing ServiceNow ITSM, ITOM, CMDB, and other enterprise capabilities when required.
• Participate in Agile ceremonies including backlog refinement, sprint planning, technical solutioning, testing, demonstrations, and retrospectives.
• Develop and maintain technical documentation for applications, integrations, configurations, and custom development.

Qualifications

• DoD Secret Clearance.
• 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
• Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.
• Certified ServiceNow System Administrator (CSA).
• Effective communicator at all levels, both written and verbal.
• Strong communication, analytical, and leadership skills.
• Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment.

Requirements

• Advanced experience with ServiceNow implementation and development (ITSM, ITOM, SPM).
• Proficiency in ServiceNow scripting (Business Rules, Script Includes, UI Actions), APIs (REST/SOAP), and web technologies (HTML, CSS, AJAX).
• Experience with relational databases (e.g., MySQL, Oracle) and Agile methodology.
• Strong communication, analytical, and leadership skills.
• Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment.

Benefits

• Healthcare, wellness, financial, and retirement benefits.
• Family support and continuing education opportunities.
• Time off benefits with a unique flexible time off policy.

Company Description

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.