[Hiring] ServiceNow Consultant / Developer @HR Technology

Role Description

iTSM Group is looking for two ServiceNow Consultants/Developers to join its client projects: one specializing in IT Operations Management (ITOM) and one specializing in IT Service Management (ITSM).

Qualifications

• Minimum 3 years of ServiceNow experience in client-facing technical consulting projects.
• Strong knowledge of the ServiceNow platform and solution design.
• Ability to independently develop solution concepts in collaboration with clients.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently.
• Fluency in English; German is a plus.

Requirements

• ITOM Consultant/Developer:
• Hands-on experience with CMDB, CSDM, and Discovery.
• Experience with monitoring tool integrations and Service Mapping is a plus.
• ITSM Consultant/Developer:
• Strong knowledge of ITSM processes, including:
• Incident Management
• Problem Management
• Change Management
• Request Management

Benefits

• Fully remote working opportunity.
• Full-time employment contract.
• Vacation days.
• Meal tickets.
• Holiday bonus.