[Hiring] Senior Systems Engineer @Atlas Technica

Role Description

We are seeking a Sr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. This position serves as an escalation point for Systems Engineers. You will be working with Systems Engineers and Senior Systems Engineers in a very collaborative environment which allows for very quick technical growth.

• Mentor a team of Junior and Systems Engineers
• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures

Qualifications

• 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills
• Ability to balance projects, support tickets, and R&D initiatives
• Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
• Familiarity with Citrix XenApp is a plus
• Support of Sophos or similar product for endpoint threat management
• Understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
• Exposure to/ability to support workloads in Azure
• Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs
• Experience working in an MSP environment
• Ability to complete all physical requirements of the job, including lifting and/or carrying up to 50 lbs; standing/sitting for extended periods; pushing/pulling; climbing stairs; stooping, kneeling or crouching; using fingers/hands to handle or feel; reaching above head or below knee level; and working around machinery and material handling equipment.

Desirable Qualities

• Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
• Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
• Significant experience with Microsoft Azure
• Exceptional written and verbal communication
• Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
• Experience with and ability to support Citrix XenApp or similar products
• Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
• Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
• More than basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer
• Scripting / Automation Framework knowledge: PowerShell and Infrastructure as Code tools
• Advanced understanding of high-level infrastructure design
• Ability to review, recommend, and implement new and emerging technologies to be adopted into our technology stack
• Contribute to new and existing procedures, wiki articles, and build standards

Company Description

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!