[Hiring] Senior Network Engineer @Safari Micro

Role Description

Reporting directly to the VP of Technical Services and closely working with our US-based Senior Network Engineer, you will provide expert-level network support while ensuring high availability and consistent deployments of network technologies across multiple environments.

• Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages.
• Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption.
• Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS).
• Drive vulnerability remediation and support infrastructure audit and compliance activities.
• Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments.
• Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources.
• Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes.
• Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery.

Qualifications

• 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects.
• Strong English communication, both written and verbal.
• Exceptional problem-solving skills with a customer-first mindset.
• Self-motivated, dependable, and documentation-driven.

Requirements

• Certifications (CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications).
• Bachelor's Degree in Information Technology, Computer Engineering, or any related field.
• Experience working within an MSP environment.
• Experience with the following technologies is highly desirable:
• ConnectWise as a ticketing and incident management tool.
• Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.).
• Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.).
• Desktop support (PC/Mac).
• Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack).
• Office 365 and/or Google Workspaces.
• Microsoft Endpoint Management.
• Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations).
• Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc.
• Microsoft Azure Cloud (IaaS, PaaS, and AVD).
• Backup solutions (Veeam, Datto etc.).

Benefits

• Competitive pay, based on your experience and technical depth.
• Brand new WFH gear: Laptop, monitor, headset.
• Mandatory government benefits + 13th month pay.
• HMO (w/1 dependent).
• 15 days of PTO/year + Birthday Leave.
• Paid certifications + training aligned to your career goals.
• Year-end performance bonus.