[Hiring] Senior Manager, IT Architecture @The Hershey Company

Role Description

The Senior Manager, IT Architecture leads the strategy, design, and governance of enterprise infrastructure architectures that enable Hershey’s business objectives and digital transformation efforts. This leader will oversee a team of architects while partnering closely with Enterprise Architecture, Infrastructure, Information Security, and business stakeholders to ensure technology solutions are scalable, secure, reliable, and cost effective.

This role has responsibility across infrastructure domains including network technologies, cloud platforms, middleware, end user computing, and IT service management tooling. The ideal candidate brings both deep technical expertise and strong people leadership, helping shape the future-state technology landscape while driving operational excellence and innovation.

What will you do?

• Define and maintain architecture strategies, principles, standards, and reference architectures across network, cloud, middleware, and ITSM platforms.
• Develop and manage multi-year technology roadmaps that support modernization initiatives and strategic business priorities.
• Partner with Enterprise Architecture to provide governance and design oversight, ensuring alignment with security, compliance, and architectural standards.
• Lead, coach, and develop a high-performing team of architects, fostering collaboration, accountability, and technical excellence.
• Collaborate with business leaders, IS teams, vendors, and external partners to translate requirements into scalable and sustainable technology solutions.
• Evaluate and mitigate technology risks while embedding resiliency, security, and compliance into solution designs.
• Drive architectural decisions that optimize total cost of ownership while balancing business value, performance, and operational efficiency.
• Monitor emerging technologies and industry trends, identifying opportunities to improve capability, agility, and overall business outcomes.

Qualifications

• 7+ years of experience in technology architecture, infrastructure engineering, or related disciplines.
• 4+ years of people leadership experience, including developing and leading technical teams.
• Expertise in enterprise architecture principles across network infrastructure, cloud platforms (private and public), and infrastructure technologies.
• Proven success designing and implementing secure, scalable, and cost-effective technology solutions in large enterprise environments.
• Strong communication, stakeholder management, and problem-solving skills.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience.

Preferred Qualifications

• Master's degree in a related field.
• TOGAF or similar architecture certification.
• Experience with middleware technologies and IT service management platforms, such as ServiceNow.
• Experience operating within ITIL-based environments, including change, incident, and problem management processes.
• Experience working in hybrid delivery models leveraging managed service providers, external vendors, and Global Capability Center resources.
• Experience within consumer packaged goods (CPG) or other large, complex enterprise environments.

Benefits

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match.
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
• Growth & Development: Career development programs, learning opportunities, and internal mobility.
• Benefits may vary based on role, location, and eligibility.