[Hiring] Senior Manager, Cyber Security Operations Center @City of Hope

Role Description

The Senior Manager, Cyber Security Operations Center will be responsible for leading the team responsible for monitoring, detecting, and responding to cybersecurity incidents, ensuring the security and integrity of City of Hope’s information assets.

• Cyber threat hunting
• Incident response
• Governance of Managed Detection and Response team
• Coordination with Disaster Recovery and Business Continuity processes
• Requirements management for system reporting coordinating with Cyber engineering
• Management of outside threat feeds and relationships (e.g. H-ISAC)
• Red/Blue/Purple team engagements
• Break-the-glass vulnerability management program

As a successful candidate, you will:

• Cyber Defense Operations Leadership:
  • Lead and manage the daily operations of the Cyber Defense Operations Center (CDOC), ensuring the 24/7 monitoring and response to security incidents.
  • Develop and implement strategies to enhance the effectiveness and efficiency of the CDOC.
• Incident Detection and Response:
  • Oversee the identification, analysis, and response to cybersecurity incidents, working collaboratively with internal and external stakeholders.
  • Lead the incident response team to mitigate threats, minimize impact, and ensure a swift recovery.
• Security Tool Management:
  • Manage and optimize cybersecurity tools and technologies used in the CDOC to ensure timely and accurate threat detection.
  • Stay informed about the latest advancements in cybersecurity tools and recommend improvements to enhance the security posture.
• Team Management and Development:
  • Build, lead, and mentor a high-performing team of cybersecurity professionals within the CDOC.
  • Provide ongoing training and professional development opportunities to ensure the team remains at the forefront of cybersecurity practices.
• Collaboration and Communication:
  • Collaborate with cross-functional teams, including IT, Business Continuity, risk management, and legal, to ensure alignment of CDOC activities with overall cybersecurity objectives.
  • Communicate effectively with executive leadership, providing regular updates on the status of cybersecurity operations and incidents.
  • Develop and manage Cyber Sec’s contribution to the City of Hope’s Business Continuity and Disaster Recovery plan.
  • Evaluate and test Cyber Security controls relative to applications and lead the development, enforcement, and maintenance of policies, procedures, measures, and mechanisms to protect the confidentiality, integrity, and availability of information.
  • Partner with constituents throughout the company to achieve strategic goals and ensure the appropriate balance is achieved between risk and controls.
  • Assist the Cyber Director, department directors, division and program managers with the development and implementation of system-wide programs, policies, and procedures to ensure compliance with applicable federal and state laws and agency regulations.
  • Perform other related duties as assigned or requested.

Qualifications

• Minimum Education: Bachelor's degree in Information Security, Cybersecurity, or a related field; 3 years of experience in addition to the minimum experience may substitute for minimum education requirement.
• Minimum Experience:
  • Five (5) years of experience in information security in a large healthcare provider environment.
  • Three (3) years of experience leading and managing a Cyber Defense Operations Center or a similar information security operations team with a minimum span of control of at least eight members.
  • Strong understanding of cybersecurity frameworks, threat intelligence, and incident response best practices.
  • Experience with security technologies such as SIEM, IDS/IPS, endpoint protection, and threat intelligence platforms.
• Preferred Education: Master’s degree
• Preferred Certification/Licensure: Relevant certifications such as CISSP, CISM, or GIAC are highly desirable.

Benefits

• City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
• To learn more about our Comprehensive Benefits, please CLICK HERE .

Company Description

City of Hope is an equal opportunity employer.

City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails, or interviews.

Apply only through our official website or trusted partner platforms. City of Hope will never request payment or fees at any stage of the hiring process. We will not request sensitive personal or financial information prior to the acceptance of a formal offer. All communications will come from official @coh.org email addresses. Interviews are conducted only through approved, professional channels. Be cautious of unsolicited communications, urgent requests, or opportunities that seem inconsistent with standard hiring practices. If you receive any suspicious communication, please report it to [email protected] .