[Hiring] Senior IT Manager @Clerri

Role Description

Clerri is seeking a talented Senior Manager of IT to drive its mission. As a manager of IT, you will help lead the charge in developing elegant solutions to complicated problems. You’ll ensure the scalability, reliability, and security of internal systems across cloud and on-prem environments. As part of our technology team, you will help shape technology strategy to align with broader business goals.

This position will report directly to the Director of Enterprise Technology & Information Security. This role is open to fully remote candidates, with priority given to applicants based in or near Utah, or within the Mountain time zone.

Day-to-Day

• Help set IT strategy and serve the teams that execute it, partnering with stakeholders across the business on alignment to business objectives and managing vendor contracts, licensing, renewals, and budgets.
• Run day-to-day IT operations, including provisioning, access control, SSO, device lifecycle, internal application administration, and a help desk that people are glad to contact.
• Own endpoint security, email protection, access reviews, vendor and third-party risk, and response, coordinating with DevOps.

Key Skills

• You are PASSIONATE! (Seriously, you must LOVE what you do!)
• Depth in identity, access, and endpoint across cloud and on-prem environments, covering SSO, provisioning and deprovisioning, device lifecycle, and endpoint protection, with the instinct to automate what would otherwise become a ticket.
• A service mindset backed by operating practice: clear intake and prioritization, response expectations people can plan around, documentation that outlives you, and onboarding and offboarding that never leave someone waiting or leave access open.
• A track record of leading and coaching technical staff, explaining technical tradeoffs to non-technical stakeholders, and running internal systems tightly such that the compliance team can point auditors straight at them.
• You are legally authorized to work permanently in the US without employer sponsorship.

Qualifications

• 6+ years in IT with at least 2 years leading a team, ideally at a fast-growing SaaS company; healthcare or another regulated environment is a plus.
• Experience supporting a distributed, remote workforce.
• Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent years of experience.

Our Advantage

• Our team is constantly growing, learning, and adapting.
• We ask hard questions and challenge each other to improve continuously.
• We are self-driven but team oriented.
• Clerri lives its values, and we manage our work and relationships accordingly.
• Our values are:
  • Be Scrappy & Find a Way
  • Apply First Principles Thinking
  • No Politics, The Idea Wins
  • Speed over perfection—we launch and learn

Our Commitment to You

Be yourself. Always. We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage.

Abilities Required

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of the job.

• While performing the responsibilities of the job, the employee is required to talk and listen.
• The employee is often required to sit and use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, and reach with arms and hands.
• Vision abilities required by this job include close vision, including intensive computer usage.