[Hiring] Senior IT Epic Provider Systems Analyst @Da Vinci Software

Role Description

Our client is seeking a Senior IT Analyst/Programmer with advanced Epic SER and provider record expertise for a fully remote role.

• Build and maintain provider records
• Triage and resolve incidents and tickets during business hours
• Communicate directly with stakeholders
• Work independently and troubleshoot complex provider data issues
• Understand how provider data flows across Epic and related systems

Qualifications

• Epic SER/Provider Records (Advanced): Hands-on experience with Login Blueprints and SER Blueprints, ePrescribing/Surescripts, External Directories, Care Teams, and Record Merges
• Incident/Problem Resolution (Advanced): Experience triaging and resolving tickets during business hours
• Stakeholder/Customer Communication (Strong): Able to communicate clearly with technical and non-technical stakeholders
• Independent Problem Solving (Strong): Self-directed, with a track record of resolving issues with minimal oversight
• Documentation/Change Control/Testing (Intermediate)
• Pro Desk API

Requirements

• Clarity/SQL (Intermediate)
• Epic Security (Intermediate): Experience with User/SER record integration and Provider Maintenance Security
• External/Referring Providers (Intermediate): Experience with addresses and organization records
• Interfaces/Integrations (Intermediate): Exposure to or knowledge of Bridges
• Master Data Management Principles (Intermediate): Source-of-truth ownership, provider/identity matching, duplicate management, data synchronization, and governance of provider and facility data
• AI Tools/Automation (Intermediate) Trainable (Familiarity Helpful): External data feeds such as MDM, QuARQ, and MD-Staff, ServiceNow

Education Required

• Bachelor’s degree with five (5) years technology or business administration experience

Preferred Education

• Bachelor’s degree in Information Technology Business Management or related field
• Epic Provider Administration badge
• Epic Security certification (STRONGLY DESIRED)

Additional Info

• W2 Only
• 100% Remote