[Hiring] PAM Engineer @American Express Global Business Travel

Role Description

Manage privileged accounts/secrets in Privileged Access Management (PAM) solution.

• Support operational processes for access rotation, auditing, and logging of privileged sessions.
• Conduct access reviews, audit and compliance reporting for privileged accounts/secrets and access policies.
• Assist in identifying risks and issues and developing recommendations to address significant risks and complex issues.
• Implement onboarding of accounts, servers, applications and secrets to Privilege Cloud utilizing CyberArk connectors and plugins.
• Participate and resolve incidents related to, and fulfill service requests for access, configurations and artifacts for Privilege Access Management.
• Perform root cause analysis and drive mitigation/elimination actions for issues including collaborating with vendors if required.
• Create and maintain documentation and conduct training sessions for use cases, best practices, and standard operating procedures for Privileged Access Management.

Qualifications

• Strong interpersonal and consultative skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent written and verbal communication skills.
• Experience working in a team-oriented collaborative environment.
• Perform their duties under minimal supervision, exercising autonomy to review and fulfill their duties within the scope of their position.

Requirements

• 8+ years of experience in CyberArk Privilege Cloud.
• University degree in Business, Information Technology, or equivalent combination of education and industry certifications (e.g. CyberArk CDE or Guardian, CyberArk Trustee/Defender, etc.).

Preferred Exposure

• Scripting using PowerShell / Python to extract data and perform privilege access management configurations.
• Managing Secrets using CyberArk via Secrets Hub, Conjur, etc.
• Exposure to working and integrating Cloud based environments like AWS, Azure, etc.
• Logging, monitoring, and troubleshooting tools like Sysmon, SIEM, etc.

Location

Costa Rica - Virtual Office

Benefits

• Flexible benefits tailored to each country starting the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
• Travel perks with choices of deals each week from major travel providers on flights, hotels, cruises, and car rentals.
• Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• Championing Inclusion through global INclusion Groups to discuss challenges, obstacles, achievements, and drive company awareness and action.