[Hiring] Okta Administrator @EquipmentShare

Role Description

The Okta Administrator is a hands-on technical administration role supporting Okta across the broader application landscape, with particular emphasis on systems that require strong access governance, auditability, and SOX compliance. This role administers Okta-connected applications, supports provisioning and deprovisioning, improves documentation, troubleshoots access issues, and partners with IAM, IT, Security, Financial Systems, Engineering, and business teams to strengthen access controls. The work includes integrations, SCIM provisioning, workflow automation, SSO configuration, and IaC-managed or IaC-adjacent Okta processes, with a focus on operational excellence, controlled execution, and practical automation.

Primary Responsibilities

• Administer Okta users, groups, application assignments, policies, and access changes across business-critical systems.
• Support access provisioning, deprovisioning, and role changes for employees, contractors, service accounts, and privileged users.
• Assist with Okta application integrations, including SAML, OIDC, SCIM, app assignments, group mapping, and downstream provisioning behavior.
• Partner with IAM analysts, Financial Systems engineers, Security, IT, and application owners on SSO, SCIM, lifecycle, and provisioning improvements.
• Help test, validate, and document Okta integrations, provisioning updates, automations, and access workflows before production rollout.
• Execute approved Okta configuration updates according to change control, approval, and documentation standards.
• Support systems requiring SOX-compliant access governance by assisting with evidence gathering, access reviews, exception research, and remediation tracking.
• Help maintain clean Okta group structures, naming conventions, app ownership, access models, and operational runbooks.
• Triage and resolve Okta-related access issues, including app tile access, MFA, group assignment, provisioning failures, and downstream application access.
• Identify repetitive manual work that could be improved through workflow, automation, IaC, better request intake, or clearer ownership.
• Coordinate with helpdesk and application support teams to ensure access requests are handled consistently and with appropriate approvals.
• Document common Okta tasks, access request patterns, troubleshooting steps, integration notes, and recurring administrative processes.
• Provide occasional weekend support for escalated Okta or access-related tickets that IT support teams are unable to resolve, particularly when access issues affect business-critical systems or time-sensitive operations.

Qualifications

• Working knowledge of Okta users, groups, app assignments, MFA, SSO concepts, and access lifecycle processes.
• Exposure to SAML, OIDC, SCIM, APIs, workflow automation, or Infra as Code (IaC) - managed configuration.
• Ability to follow change control and approval procedures while still spotting opportunities to improve the process.
• Strong attention to detail, documentation discipline, and comfort working across technical and nontechnical teams.
• Ability to partner with IAM specialists, engineers, analysts, application owners, auditors, and business stakeholders.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, Business Administration, Finance, Accounting, or a related field preferred; equivalent hands-on experience will be considered.
• At least 2+ years of Okta, IAM, IT systems administration, SaaS administration, helpdesk escalation, or access management experience.
• Experience supporting access requests, onboarding/offboarding, permissions cleanup, user access reviews, or audit evidence.
• Okta Certified Professional or Administrator preferred, Security+, or other IAM/security certifications are a plus.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities