[Hiring] Remote Solutions Administrator @MRO Corporation

Role Description

The Remote Solutions ROI Administrator’s primary responsibility is processing Release of Information (ROI) requests for clients, remotely. This individual retrieves electronic documents from client databases, logging pertinent information as well as transferring electronic document images into the ROI-log proprietary database.

• Use electronic data system to process information.
• Ensure timely completion of client requests to prevent backlog.
• Communicate with team members and client representatives as needed to resolve issues.
• Make decisions about what specific record components to release/make available.
• Review and apply HIPAA regulations to ensure compliance with privacy statutes.
• Perform other duties as assigned.
• Validate requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
• Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Complete release of information requests with complete accuracy and quality checks, including retrieving patient’s medical charts, pulling medical records accurately and correctly (according to requests), established procedures, and established standards of quality and productivity; and electronically transmit medical record to processing operations.
• Maintain working knowledge of the current state laws and HIPAA regulations as well as facility policies and procedures in regard to release of information.
• Work within scope of position and direction; willingly accept assignments and be available to take on additional tasks, facilities or assist with ROI backlogs and other ROI functions as needed.
• Properly record hours utilizing proper class codes and activity codes in MRO’s electronic time keeping system daily.
• Be available during scheduled hours, dedicated to MRO work alignment in a distraction-free and uninterrupted environment.
• Adhere to productivity standards for each client’s work as assigned meeting minimum requirements.
• The hours of work for this position will vary depending on volumes, including less than, and more than 40 hours of work each week. Employees will be able to utilize available paid time off programs to be paid or will be unpaid for hours worked under 40 in a week.

Qualifications

• High School diploma or equivalent required.
• College course beneficial but not required.
• Proficient computer skills. Accurate data entry skills.
• Ability to work effectively and independently in high volume production environments.
• Experience retrieving information from computer database is helpful.
• Dependable, good organizational skills, good communication skills and attention to detail.
• Positive teamwork-oriented attitude.

Benefits

• Base pay is one element of the total compensation package.
• Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Company Description