[Hiring] Network Engineer II @Astreya

Role Description

The Level 2 Network Engineer is responsible for providing technical support, troubleshooting, maintenance, and operational management of enterprise and data-centre network infrastructure. The role involves:

• Investigating and resolving network incidents and service requests escalated from Level 1 support.
• Performing network changes, monitoring infrastructure, and troubleshooting connectivity and performance issues.
• Working with Level 3 engineering teams and vendors on complex problems.

The engineer will work across technologies such as:

• Switching
• Routing
• Firewalls
• Wireless networks
• WAN/LAN connectivity
• Network monitoring
• Data-centre infrastructure

while following established operational procedures, security standards, and change-management processes.

Qualifications

• Bachelor’s degree (B.S/B.A) from a four-year college or university and 2 to 5 years’ related experience.
• Full understanding of routing, switching, server operating systems, firewalls, wireless controllers, DNS, email, virtual machines, and software applications.
• Ability to build productive internal and external working relationships.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Familiarity with content delivery networks and internet peering strategies.
• Understanding of server hardware technologies relative to content delivery performance and capacity.

Requirements

• Provide Level 2 technical support for enterprise and data-centre network infrastructure.
• Diagnose and resolve network incidents, connectivity issues, and service requests.
• Troubleshoot routing, switching, firewalls, and network issues.
• Monitor network infrastructure and respond to alerts and service-impacting events.
• Perform approved network configurations, changes, upgrades, and hardware replacements.
• Conduct structured troubleshooting and escalate complex or unresolved issues to Level 3 engineering teams.
• Support incident, problem, and change-management processes.
• Coordinate with vendors, service providers, and cross-functional infrastructure teams to resolve network issues.
• Maintain accurate network documentation, configuration records, and troubleshooting procedures.
• Participate in network maintenance, service restoration, and continuous improvement activities.
• Ensure all work follows established security, operational, and change-management standards.

Benefits

• Salary Range: 50,640.00 - 63,300.00 EUR (Annual)
• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
• Must have the ability to move from place to place within an office environment.
• Must be able to use a computer.
• Must have the ability to communicate effectively.
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.