[Hiring] Network Administrator II @Velera

Role Description

The Network Administrator II position will assist with the day-to-day operations of the network infrastructure that supports products and solutions to our Clients. Working with Development, Product, Production Support, and Build teams, the candidate will maintain, support, and optimize network infrastructure services to provide resiliency, stability, and meet the requirements of the business.

The primary responsibilities include:

• Support and ongoing maintenance of the network infrastructure to ensure stability, resiliency, security, and services to our clients.
• Working and resolving service requests, incidents, problem tasks, and changes related to the Velera Network Infrastructure.
• Participating in network device hardware and software upgrades, vulnerability remediation, and incident/alert response.
• Engaging in operational run activities such as standardization initiatives, routine compliance tasks, capacity planning, and network monitoring enhancements.
• Monitoring and supporting client telecom circuits, working with various carriers and vendors on incident resolution and optimization.
• Engaging in triage/incident bridge calls and participating in an on-call rotation providing after-hours and weekend network support as needed.
• Providing a high level of customer service experience working with external customers, vendors, and internal business departments.
• Providing technical consulting services to the company’s internal and external customers.

Qualifications

• Bachelor’s degree preferred.
• Cisco Certified Network Associate (CCNA) certification or equivalent experience.
• Relevant Industry certifications including Azure and/or AWS or equivalent experience.
• 2-5 years relevant experience in subject matter.
• Solid experience configuring and maintaining Cisco routing/switching.
• Experience supporting layers 1-4 of the OSI model are highly preferred.
• Support and management of security policies within a PCI compliant environment.
• Utilize troubleshooting and analytical skills to participate in incident resolution and root cause determination.
• SD-WAN knowledge would be a plus.
• Knowledge of Wireshark, Solarwinds, ServiceNow, and/or ADO are helpful.

Benefits

• Competitive wages.
• Medical with telemedicine.
• Dental and Vision.
• Basic and Optional Life Insurance.
• Paid Time Off (PTO).
• Maternity, Parental, Family Care.
• Community Volunteer Time Off.
• 12 Paid Holidays.
• Company Paid Disability Insurance.
• 401k (with employer match).
• Health Savings Accounts (HSA) with company provided contributions.
• Flexible Spending Accounts (FSA).
• Supplemental Insurance.
• Mental Health and Well-being: Employee Assistance Program (EAP).
• Tuition Reimbursement.
• Wellness program.
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.