[Hiring] Network Administrator @DAS Health

Role Description

In this fully remote role on our Network Engineering team, you'll keep the networks healthcare organizations depend on stable and secure. You'll handle network alerts and escalated tickets, troubleshoot client LAN, WAN, and wireless environments, and partner with other technical teams, especially during client onboarding. With mentorship from senior engineers and support for certifications, it's a great opportunity to grow your networking career while helping clients stay focused on patient care.

Key Responsibilities

• Triage network alerts, incidents, and escalated Service Desk tickets, escalating to Network Engineering when needed
• Support DAS Health and client LAN, WAN, and wireless networks day to day
• Own tickets through resolution with clear documentation and timely status updates
• Monitor network performance, analyze trends, and address issues before they become outages
• Coordinate with carriers and vendors to resolve issues
• Support hands-on projects such as deploying equipment and configuring switches and access points
• Collaborate with the Service Desk, field teams, Systems Engineering, and Identity Management, especially during client onboarding
• Document configuration changes and maintain process documentation
• Help standardize processes and keep growing your networking skills through training and certifications

Qualifications

• Bachelor's or associate's degree in IT or a related field, or equivalent experience that includes network administration
• At least 2 years of network administration experience
• Experience or formal training in LAN, WAN, wireless, and VoIP technologies and architecture, including network operating systems, network management platforms, and application-layer protocols
• Strong written and verbal communication skills, with the ability to work effectively with both business and technical audiences
• Strong time and task management skills, including the ability to manage competing priorities
• Ability to work independently with minimal supervision and collaborate effectively with clients, peers, managers, and other stakeholders
• Professionalism, accountability, sound judgment, and confidence in a client-facing environment
• Self-directed approach with the ability to learn quickly and take ownership of assigned work
• Commitment to staying current on networking technologies, infrastructure best practices, and emerging security risks

Preferred Qualifications

• Cisco CCNA, CompTIA Network+, or another advanced networking certification
• Experience in healthcare, managed services, or an information technology services organization

What Success Looks Like

A successful Network Administrator resolves issues efficiently, communicates clearly, and keeps documentation the team can rely on. They spot potential problems early, collaborate smoothly on client projects, and keep building their skills, helping healthcare clients maintain the reliable networks they need to care for patients.

Benefits

• Unlimited flexible paid time off (PTO)
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life and disability insurance
• Professional development opportunities, including mentorship, shadowing, and support for earning certifications
• Opportunity to make a meaningful impact in healthcare