[Hiring] MECM Imaging Engineer @NTT DATA Services

Role Description

The MECM Imaging Engineer blends hands-on MECM technical work with teamwork, quality assurance, and coordination to ensure secure, scalable, and timely device imaging and deployment in mission-critical environments. A MECM Imaging Engineer is responsible for designing, implementing, and MECM solutions to image, provision, and deploy Windows devices at scale in a secure government environment.

Job Duties:

• Lead and/or support the technical work for laptop/device imaging, provisioning, testing, and deployment using MECM.
• Establish, execute, and support repeatable imaging procedures, quality checks, and troubleshooting processes suited to secure environments.
• Build and maintain task sequences, collections, and deployment configurations for OS, drivers, applications, and security settings.
• Implement hardened image pipelines, configuration baselines, and automated provisioning.
• Support remote imaging to deploy, capture, and push Windows operating system images to devices over a network, often without physically handling the hardware and update/maintain the WIM (update drivers, etc.).
• Image, configure, and support distribution points.
• Support operations and maintenance of the MECM infrastructure, including hierarchy, distribution points, boundaries, client health, and reporting.
• Validate images, packages, and configurations for devices meet approved configuration, security, and quality requirements before release.
• Additional support duties, including working tickets to remediate user issues that can inform continuous improvement of the Windows image, imaging processes, etc.
• Maintain documentation, SOPs, and change control records for audit and compliance.
• Track production output, exceptions, rework, and provide progress reports.

Qualifications

• Bachelor’s Degree, One-and-one-half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
• Minimum 10 years of experience supporting windows laptops and imaging, specifically building images in MECM (not Intune).
• Ability to obtain/maintain a public trust clearance.

Requirements

• Experience with MECM administration and troubleshooting.
• Excellent communication, customer service, and problem-solving skills.
• Candidates with experience in US Federal Government environments will be favored.
• Candidates with existing Public Trust and/or Secret/Top Secret clearances will be favored.

Benefits

• Medical, dental, and vision insurance with an employer contribution.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short and long term disability coverage.
• Paid time off.
• Employee assistance.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.