[Hiring] Mainframe Storage Support Specialist @Kyndryl

Role Description

The Mainframe Storage Support Specialist will provide expert-level support for enterprise mainframe storage environments, ensuring high availability, stability, and performance of mission-critical services. The role involves administration, monitoring, troubleshooting, and implementation of storage solutions across complex z/OS environments.

• Provide day-to-day support for IBM mainframe storage infrastructure and associated technologies.
• Manage and maintain DASD storage subsystems, storage allocation, and performance optimization.
• Support IBM DFSMS components, including SMS, ACS routines, HSM, DFP, DSS, and RMM.
• Administer and support storage hardware and software platforms such as IBM DS8K, FlashSystem, and related storage technologies.
• Perform incident management, root cause analysis, and problem resolution for storage-related issues.
• Participate in change management activities, including implementation planning, risk assessment, testing, and execution.
• Monitor storage utilization, analyze trends, and perform capacity management activities to ensure future growth requirements are met.

Qualifications

• 5+ years of experience supporting IBM Mainframe Storage environments, with strong knowledge of IBM z/OS operating systems and storage architecture.
• Hands-on experience with the DFSMS suite (SMS, DFHSM/HSM, DFDSS, ICKDSF, RMM, IDCAMS, ISMF).
• Hands-on experience supporting IBM DS8000 storage platforms.
• Practical experience managing backup, recovery, replication, and disaster recovery processes.

Requirements

• Deep understanding of DASD management, storage provisioning, performance tuning, and capacity planning.
• Familiarity with storage monitoring/reporting tools and incident, problem, and change management processes.
• Strong analytical and troubleshooting skills with the ability to support critical systems under tight operational and SLA requirements.
• Bachelor’s degree in Information Technology, Computer Science, Engineering (or equivalent experience) and strong English communication skills.

Benefits

• A dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.
• Be Well programs designed to support your financial, mental, physical, and social health.
• Access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences.
• Personalized development goals aligned with your ambitions and continuous feedback to keep you inspired and on track.

Company Description

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.