[Hiring] IT System Administrator @Virgin Hotels Central Services LLC

Role Description

The IT System Administrator oversees the implementation and maintenance for the Virgin Hotel Collection’s IT Operational needs, ensuring its reliability, performance, and usability. This role involves managing technology assets, software compliance, and operational needs while also ensuring compliance with relevant regulations and industry standards.

This role will play an important part in guiding the deployment, maintenance, and oversight of technology for the business. In addition, they will assist in enhancing technology brand standards by offering property requests for revising or implementing new capabilities. They will work with the properties to ensure they remain compliant with standards through:

• Performing property visits
• Assisting with property budgets (P&L and Capital)
• Working with the home office regarding new capabilities being introduced into the properties

Being the Virgin Hotels IT System Administrator also means assisting in best practices for IT staff on property and ensuring that these practices are used throughout the business.

Qualifications

• Great team player with the ability to create excellent working relationships across the group
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
• Strong communication and presentation skills to all levels of management
• Creativity and innovation are essential
• Ability to multi-task between operational support, problem solving, and enhancement/implementation projects
• Ability to think outside the box and approach all issues with a fresh perspective
• Ability to anticipate needs and over deliver wherever possible
• Passionate, optimistic, and energetic about working within the Hospitality Industry
• Enjoy process improvement
• Evoke inspiration in those around you and encourage them to create their best work
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated
• Self-starter, organized, independent, and open
• Good verbal and written communication skills

Requirements

• Current, legal, and unrestricted ability to work in the United States
• University degree in Information Technology OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job is strongly preferred
• Experience in Hospitality IT Operations and/or Infrastructure is strongly preferred
• Knowledge of on-property hospitality technology and how they interact with each other is strongly preferred
• Knowledge of desktop computing environment in a hotel and/or resort is preferred
• Knowledge of hotel networking environment is preferred
• Able to travel as deemed necessary (national & international) is required
• Able to work evenings, weekends, and holidays, as needed, is required

Company Description