[Hiring] IT Specialty Analyst @Sentara Health

Role Description

The IT Specialty Analyst – Epic Inpatient is responsible for the day-to-day support, optimization, and advancement of Epic Inpatient clinical applications. This role partners closely with clinical leadership, providers, nursing, and operational stakeholders to ensure Epic Inpatient workflows effectively support patient care, safety, and operational efficiency.

• Analyzes business/clinical needs, evaluates software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.
• Possesses in-depth business/clinical and application knowledge and experience.
• Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.
• Develops system test plans and performs testing of software upgrades and patches.
• Maintains a record of test progress and test results.
• Responsible for problem, incident, and change management and service requests.
• Provides daily on-call support to the customer base for application-related issues.
• Works within a cross-functional team and with end-users to achieve application integration to meet business/clinical needs.
• Responsible for the communication of software issues, requirements, upgrades, and enhancements.
• Oversees smaller-sized projects or components of projects.
• Coordinates implementation or project planning around software application releases.
• Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.

Qualifications

• Bachelor’s degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field preferred.
• OR Experience in lieu of degree accepted:
• 3+ years of relevant Epic Inpatient experience with a Bachelor’s degree
• 5+ years of relevant Epic Inpatient experience without a Bachelor’s degree
• Certification in Epic Inpatient Clinical Documentation (Required) or Certification in Epic Inpatient Clinical Orders (Required)

Requirements

• 3+ years of experience supporting Epic Inpatient applications in a healthcare environment (Required)
• Experience with Clinical decision support is a plus
• Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes
• Experience in hospital and patient settings
• Experience with Epic Inpatient builds, enhancements, and workflow optimization
• Demonstrated experience with system testing, validation, and documentation

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.