[Hiring] IT Engineer @Valtech

Role Description

As an IT Engineer | Operations, you will take ownership of second-line IT support and the administration, maintenance, and continuous improvement of our IT environment across Windows, macOS, and Linux. You will work hands-on with endpoint management, Microsoft 365, identity and access management, infrastructure, and automation to ensure reliable and secure IT services across our organization.

What will you do?

• IT Operations & Troubleshooting: Handle second-line support and escalate incidents, troubleshoot complex endpoints, operating system, application, network, and access issues, and drive problems through resolution.
• Endpoint & Identity Management: Manage the lifecycle of Windows and macOS devices, administer Microsoft Active Directory and Entra ID, and manage user accounts, permissions, authentication, and access.
• Microsoft 365 Administration: Administer Microsoft 365 services, including users, groups, licenses, permissions, and collaboration tools.
• Infrastructure & Connectivity: Support Windows and Linux servers, virtualization, cloud-based services, and network connectivity, working with specialist teams and vendors when needed.
• Server and virtualization: Windows and Linux server administration and virtualization technologies such as VMware or Hyper-V.
• Cloud administration: Cloud platforms management such as Azure, AWS, or GCP.
• Automation & Continuous Improvement: Use PowerShell and other scripting tools to automate repetitive tasks, resolve recurring issues, and improve operational efficiency.
• Security & Documentation: Apply security and least-privilege principles, follow incident and change-management processes, and maintain clear technical documentation and operational procedures.
• Collaboration & Projects: Contribute to IT projects, system upgrades, migrations, and new technology implementations while sharing knowledge with colleagues across local and international teams.

Qualifications

• At least 3 years of practical experience in IT Operations, System Administration, or a similar technical infrastructure role.
• Practical experience in the following areas:
• Administering and troubleshooting Windows and macOS devices, including provisioning, configuration, patching, and software deployment.
• Working with Active Directory and/or Entra ID, user and access administration, authentication, permissions, and Microsoft 365 services.
• Handling escalated incidents involving operating systems, applications, hardware, user access, and network connectivity.
• Troubleshooting TCP/IP, DNS, DHCP, Wi-Fi, LAN, and VPN connectivity issues.
• Using PowerShell or another scripting language to automate administrative tasks and improve IT processes.
• Working with an ITSM platform, ticketing system, and structured incident, request, and change-management processes.

Requirements

• Have a security-conscious mindset and understand access control, least privilege, and the importance of reliable IT operations.
• Can prioritize incidents and tasks, work independently, and collaborate effectively with technical teams, service desk colleagues, and external vendors.
• Communicate clearly in English, both verbally and in writing, in an international working environment.
• Take initiative, document your work, and look for lasting solutions rather than repeatedly fixing the same issues.

Benefits

• Private health insurance.
• Education program with training and certification.
• Wellbeing program for a healthy and well-balanced life.
• Free beverages including coffee, drinks, and snacks at work.
• Events such as ski trips, carting, laser-tag, wine tasting, picnics, cooking classes, etc.
• Competitive salary and 24 days of vacation.
• Challenging projects.
• Cool colleagues.
• Honest feedback culture.