[Hiring] Infrastructure/Systems Administration - Lead @CACI

Role Description

This role will support multiple sites across the country via remote support. Travel may occasionally be requested.

• Image, configure, and deploy physical and virtual desktops.
• Troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations.
• Manage OS, BIOS, disk and data encryption.
• Install and troubleshoot end user apps and certificates.
• Repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions.
• Properly document actions in trouble tickets and meet all SLAs.
• Patch network ports, trace lines, install network switches.
• Configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers.
• Install and configure VOIP phones and voicemail, troubleshoot phone issues.
• Configure print, scan, and fax features on multifunction devices, coordinate multi-step replacements with vendor, troubleshoot communication issues.
• Plan for user moves, including connectivity, computers, and phones.
• Manage large projects.
• Coaches, reviews and delegate work to lower level technical team members.
• Influences others regarding policies, practices, and procedures.
• Maintain and troubleshoot local security/badging systems.
• Prepare obsolete assets for disposal.
• Assist other IT teams as needed.
• Support unclassified and classified systems.

Qualifications

• Must have minimum TS/SCI with Polygraph.
• Requires bachelor’s degree or equivalent and at least three years of relevant experience.
• Must be proficient with Windows desktop operating systems, as well as Dell hardware.
• Must be proficient with Microsoft Outlook.
• Must have a solid understanding of network communications.
• Must have excellent written and verbal communication as well as customer service skills.
• Must have the ability to work independently and with minimal supervision.
• Must have excellent time management skills.
• Must already possess Security Plus Certification.

Requirements

• Desired: Linux training/knowledge.

Benefits

• A culture of integrity.
• An environment of trust.
• A focus on continuous growth.
• Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Pay Range

The proposed salary range for this position is: $99,300 - 208,600 USD.

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Company Description

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.