Role Description
The Manager, Instructor Development & Delivery (CI) serves as a key member of the Instructor Development & Quality Assurance (IDQA) team, responsible for supporting instructor readiness, instructional quality, and delivery excellence across Per Scholas' Critical Infrastructure pathways, including:
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Low Voltage
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Data Center Operations
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Critical Facilities
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Critical Manufacturing
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Related infrastructure-focused programs
This role bridges instructor development and program delivery by providing:
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Coaching
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Mentorship
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Technical training support
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Classroom coverage as needed
The Manager helps ensure instructional staff are prepared to deliver high-quality, industry-aligned training that leads to strong learner outcomes. This position requires frequent travel to training sites nationwide to support:
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Instructor development
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Program launches
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Instructional quality initiatives
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Classroom delivery as needed
The role also serves as a backup instructor when operational needs require coverage, ensuring continuity of instruction and learner success.
Qualifications
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Experience delivering or supporting training within Critical Infrastructure disciplines such as Low Voltage, Data Center Operations, Critical Facilities, Industrial Maintenance, Building Systems, Electrical Systems, HVAC, Mechatronics, Automation & Controls, PLCs, Industrial Technology, or related fields.
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Demonstrated experience as an instructor, trainer, coach, supervisor, or workforce development professional.
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Experience mentoring or developing instructional staff and facilitating professional learning.
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Strong presentation, facilitation, coaching, and communication skills.
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Ability to support both technical and instructional skill development.
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Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
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Ability and willingness to travel frequently to support instructors, campuses, program launches, and organizational priorities.
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Experience leading cross-functional projects, training initiatives, or workforce development programs across multiple locations preferred.
Requirements
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Industry certifications relevant to Critical Infrastructure, Data Center Operations, Critical Facilities, Facilities Maintenance, Electrical Systems, HVAC, Mechatronics, OSHA, or related disciplines.
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Experience supporting workforce development, technical education, apprenticeship, or adult learning programs.
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Familiarity with competency-based training and instructor coaching models.
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Experience using learning management systems and digital training platforms.
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Proficiency with Google Workspace and other instructional technologies.
Benefits
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Over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time.
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Comprehensive medical coverage with multiple plans available through Cigna or Kaiser Permanente.
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Dental and vision insurance options available.
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401(k) plan with a current 100% employer match on contributions up to 6%.
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Free, confidential Employee Assistance Program (EAP) access.
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Up to 6 weeks of 100% paid parental leave.
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Employer-paid life and AD&D insurance, short-term disability coverage, and additional voluntary benefits.
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Flexible Spending accounts for healthcare, dependent care, and commuting expenses.