[Hiring] HCI Sr. Compute Engineer @Stefanini EMEA

Role Description

Stefanini Group is seeking a Senior Compute Engineer specialized in Red Hat OpenShift to strengthen our Compute Operations team and provide Level 3 (L3) expert support for enterprise customers running critical workloads on container and virtualization platforms. This role is a key technical position focused on day-to-day operations, stability, and continuous improvement of OpenShift-based platforms.

• Act as the highest escalation point for complex incidents and problems.
• Support platform lifecycle activities (upgrades, patching, performance tuning).
• Contribute to platform modernization initiatives, including VMware-to-OpenShift virtualization transformation programs.
• Combine strong troubleshooting skills, deep infrastructure understanding, and hands-on OpenShift expertise.
• Work in a structured operational environment (ITIL/managed services) while supporting automation and standardization.

Qualifications

• Strong hands-on experience with Red Hat OpenShift administration and operations.
• Strong Linux background (RHEL preferred), including troubleshooting OS performance, services, networking, and storage.
• Solid understanding of Kubernetes fundamentals: pods, deployments, services, ingress, namespaces, RBAC, operators.
• Experience troubleshooting infrastructure-related issues across compute, network, storage, and platform services.
• Experience working in production environments with uptime and SLA commitments.

Requirements

• Proven ability to operate as Level 3 support, including deep troubleshooting, structured root cause analysis, and ownership until resolution.
• Ability to communicate clearly with customers (technical and non-technical stakeholders) and internal teams (L1/L2/architects/project teams).
• Strong documentation discipline and operational mindset.

Benefits

• Participate in on-call rotation, planned maintenance windows, and technical escalation duty as required.
• Provide clear handovers and updates to ensure continuity across shifts/regions.

Company Description

We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions together with our clients that accelerate results and improve the experience of people and organizations.

• Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients.
• We offer a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects.
• We believe in real transformation that starts with people and impacts real businesses.