[Hiring] Concierge Security Engineer 2 @Arctic Wolf

Role Description

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world.

The Security Engineer/Consultant 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services. The CSE2 supports the technical relationship with their assigned customers and leverages their skills and expertise to fulfill key responsibilities.

As a Security Engineer/Consultant 2, you will:

• Create and maintain an outstanding partnership with customers;
• Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
• Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed;
• Proactively interact and communicate with internal and external stakeholders.

The CSE2 role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant. A successful CSE2 possesses strong technical aptitude and an ability to communicate, educate, and share information effectively with non-technical people.

Qualifications

• 1-5 years of experience in a hands-on security role with a good knowledge of security architecture;
• Degree or diploma in a relevant field, or certifications and experience equivalent;
• Strong partnering and relationship building skills in a professional context;
• Strong communication skills, both written and verbal;
• Strong analytical and problem-solving skills.

Requirements

• Security testing and forensics tools;
• Malware analysis;
• Scripting/Coding experience;
• Incident response;
• Authentication and identity management;
• Risk management, assessment and common compliance frameworks;
• Penetration testing and attack simulation.

Benefits

• Equity for all employees;
• 20 days annual leave, 9 bank holidays and paid volunteering days off;
• Training and career development programs;
• Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services;
• Robust Employee Assistance Program (EAP) with mental health service;
• Family forming benefits and paid parental leave.

Security Requirements

Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.