[Hiring] Cloud System Administrator @Harris Computer

Role Description

We are looking for a Senior Cloud Systems Engineer to join our Professional Services team and lead technical implementations across AWS, Azure, and GCP environments.

We need a hands-on technical engineer who can cover the full range of our Cloud Operations work. Day to day, that means:

• Monitoring system health, triaging and resolving tickets.
• Being the reliable frontline resource for customers when something needs attention.
• Digging into escalated incidents, executing infrastructure changes, and tuning our monitoring.
• Keeping hosted systems healthy and ensuring client environments stay secure, compliant, and running smoothly.

Qualifications

• 5+ years of hands-on cloud engineering or systems administration experience.
• Solid, practical knowledge of at least one major public cloud (AWS, Azure, or GCP).
• Strong background in core IT operations, including networking, identity and access management, and operating system administration for both Linux and Windows.
• Working proficiency in scripting (such as Python, Bash, or PowerShell).
• Proven ability to communicate clearly and patiently with customers.
• Professional level certifications in AWS, Azure, or GCP are strongly preferred.

Requirements

• Continuously monitor system health, network, and performance tooling.
• Serve as the first point of contact for customers hosting systems on the ClearDATA Secure Cloud.
• Investigate and resolve incidents that go beyond standard runbooks.
• Author, test, and carry out approved infrastructure change requests.
• Tune monitoring and alerting to improve signal-to-noise.
• Ensure all cloud deployments strictly follow healthcare compliance frameworks.
• Maintain clear ticket records and technical documentation.

Benefits

• Annual Public Holidays as applicable
• 30 days total leave per calendar year
• Mediclaim policy
• Lifestyle Rewards Program
• Group Term Life Insurance
• Gratuity
• ...and more!