[Hiring] Business Operations Analyst @CACI International

Role Description

We are seeking a Business Operations Analyst to work in a fast-paced Operations and Maintenance (O&M) environment as part of the IFAMS (Momentum) Business Operations team. This role involves supporting both technical and functional stakeholders and ensuring the continuity of day-to-day processing operations. The team handles scheduled and ad hoc requests, data fixes, Control-M batch cycles, annual close support, wave go-lives, and troubleshooting across the system. Some evening and weekend work will be required to support operational needs.

• The ideal candidate will have strong hands-on functional and technical skills, production support experience, automation capabilities, and the ability to partner with cross-functional teams to maintain and improve operational workflows.
• Work with technical operations team to support batch processes, job monitoring, and maintenance activities.
• Handle day-to-day O&M tasks including scheduled batch runs, ad hoc requests, data fixes, and problem resolution.
• Support annual financial close cycles, wave go-lives, and operational readiness activities.
• Write complex SQL queries to support reporting, validation, and troubleshooting activities.
• Develop and maintain Perl and Shell scripts for automation, file processing, and workflow improvements.
• Use Control-M or other scheduling tools to manage batch job setup, monitoring, and troubleshooting.
• Perform data validation, reconciliation, and file verification activities.
• Utilize GitHub or similar version control systems for script and configuration management.
• Troubleshoot operational and technical issues across logs, job histories, and data flows.
• Use Jira, Agility, or similar tools for task management and issue tracking.
• Participate in Agile ceremonies and follow Agile workflow practices.
• Organize and track assigned work, ensuring timely completion of tasks.
• Develop and maintain Java code supporting operational tools or integration components.
• Work with Web Services, APIs, and FTP integrations for system connectivity and file transfers.
• Provide evening and weekend support as required for critical operations.

Qualifications

• Strong SQL expertise with the ability to write complex and optimized queries.
• Hands-on experience with Perl and Shell scripting for automation.
• Experience with Linux navigation, troubleshooting, and basic server operations.
• Experience with Control-M or equivalent batch scheduling tools.
• Experience with GitHub or other version control platforms.
• Strong analytical and troubleshooting skills with attention to detail.
• Experience with Agile methodologies and tools such as Jira or Agility.
• Basic experience with Java programming supporting operational utilities.
• Ability to work evening and weekend shifts as operationally required.

Requirements

• Previous experience supporting the U.S. Department of Veterans Affairs (VA).
• Understanding of AI prompting and ability to work with tools like Copilot, Claude, and ChatGPT.
• 3+ years experience in technical operations, production support, or system operations roles.
• Experience working with OpenShift environments.
• Working understanding of Web Services, APIs, and FTP integrations.

Benefits

• A culture of integrity.
• An environment of trust.
• A focus on continuous growth.
• Competitive compensation, benefits, and learning and development opportunities.
• Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Company Description

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.