[Hiring] Veteran Programs Specialist @AIM Independent Living Center

Role Description

AIM seeks a Veteran Directed Care (VDC) (Case Management) Specialist to join our mission-driven organization. This position supports eligible veterans who self-direct their at-home care to remain living independently in the community. The role involves assessing veterans’ needs and supporting them as they develop their self-directed budget and manage their care needs.

• Assist AIM’s VDC participants and their authorized representative in self-directing home and care services while ensuring they stay within their approved budget.
• Assist veterans with hiring care attendants, monthly and annual reporting, corporate compliance, and general administrative support.
• Prepare and maintain data in compliance with policies and procedures.
• Review veterans’ budgets monthly to ensure they are within their budget and address any questions they may have.
• Ensure the VDC Manager has the appropriate veteran and attendant information for billing as described within the VDC Billing and Invoices Procedures Guide.
• Maintain current copies of the veteran’s case mix budget, Spending Plan, Emergency Backup Plan, and Authorized Representative designation, retaining these documents for seven years from the date of care, services, or supplies were furnished or billed.
• Complete and submit quarterly reconciliation to the VDC Manager, detailing actual expenses vs. budgeted expenses.
• Document all interactions with the veteran and authorized representative, including a monthly phone call and a quarterly in-home visit.
• Assist veterans with the hiring and paperwork associated with their self-hire staff.
• Perform ongoing recruitment by developing relationships to market AIM Independent Living Center as a VDC service provider.

Qualifications

• Associate degree in Human Services or Social Work with 4 years of applicable experience, or
• Any combination of education and experience that provides the knowledge, skills, and ability necessary to perform the essential functions of this position to the satisfaction of AIM’s Chief Executive Officer.

Requirements

• Work is typically performed indoors and requires minimal lifting of up to 10 pounds.
• Ability to sit and work at a computer for prolonged periods of time.
• Extensive reading and researching relevant topics.
• Travel throughout several counties, including Livingston, Yates, Monroe, Wayne, and Ontario, which may include attending functions in Rochester or other regional- or state-level meetings or functions.

Benefits

• Medical, Dental, and Vision Insurance options
• Life and Pet insurance, as well as other employee discounts
• 403(b) with matching
• Generous Paid Time Off and a culture of work/life balance

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.