[Hiring] Temporary People Experience Specialist @National Debt Relief

Role Description

The People Experience Specialist is part of a fast-paced and collaborative work environment that delivers exceptional HR support to all NDR team members. This is a benefits eligible, temporary position, expected to last 6 months with the potential for a conversion to a full-time opportunity.

• Manage and lead the onboarding and orientation process for all new hires to support a smooth integration into the organization.
• Conduct background check screenings for job candidates, ensuring compliance with state and local laws.
• Conduct exit interviews and collect, analyze, and present team member feedback to HR leadership.
• Diligently maintain and monitor all HR related inboxes and handle inbound inquiries from team members.
• Draft and respond to unemployment claims, including filing appeals and preparing NDR participants for hearings.
• Manage the I-9 Employment Eligibility Verification Process in compliance with USCIS immigration laws.
• Maintain all HRIS system transactions for new hires, promotions, transfers, leaves, and terminations.
• Track, audit, and report on HR records and documentation to ensure accuracy and compliance with company policy.
• Provide support with Business Travel requests to ensure travel accommodations are met.
• Collaborate with cross-functional teams such as Payroll, Benefits, Learning and Development, IT, and Legal.
• Assist in resolving employee relations cases and subsequent documentation.
• Support the Company’s Performance Review and Merit Increase cycles.
• Assist in planning and facilitating company events, staff meetings, and team member engagement activities.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in HR or related field preferred.
• 3 years’ experience in HR Operations or related HR areas required.
• Strong organizational skills, time management, and attention to detail.
• Intermediate Excel skills.
• Strong analytic and problem-solving skills.
• Experience with HRIS systems; ADP Workforce Now experience a plus.
• Computer competency and ability to work with a computer.
• Ability to prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work consistently.
• Ability to attain and maintain high performance expectations on a monthly basis.
• Ability to work in a fast-paced, high-volume setting.
• Exceptional multi-tasking skills and ability to navigate multiple computer systems.
• Ability to remain calm and professional during difficult discussions.
• Willingness to take constructive feedback.
• Available for full-time position, overtime eligible if classified non-exempt.

Requirements

• Salary range: $28/hr - $31.25/hr.

Benefits

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Wellness Incentive Program