[Hiring] Temporary People Experience Specialist @National Debt Relief, LLC.

Role Description

The People Experience Specialist is part of a fast-paced and collaborative work environment that delivers exceptional HR support to all NDR team members. This is a benefits eligible, temporary position, expected to last 6 months with the potential for a conversion to a full-time opportunity.

• Manage and lead the onboarding and orientation process for all new hires to support a smooth integration into the organization.
• Conduct background check screenings for job candidates.
• Conduct exit interviews and collect, analyze, and present team member feedback from various sources to HR leadership.
• Diligently maintain and monitor all HR related inboxes and handle inbound inquiries made by team members of all levels.
• Draft and respond to unemployment claims including filing appeals.
• Manage the I-9 Employment Eligibility Verification Process in compliance with USCIS immigration laws.
• Maintain all HRIS system transactions for new hires, team member promotions, transfers, leaves, and terminations.
• Diligently track, audit, and report on HR records and documentation.
• Provide support with Business Travel requests.
• Collaborate as needed with cross-functional teams such as Payroll, Benefits, Learning and Development, IT, Legal, and other functions.
• Work with the People Experience Partner and Director to assist in resolving employee relations cases.
• Support the Company’s Performance Review and Merit Increase cycles.
• Assist in the planning and facilitation of company events, staff meetings, management dinners, or other team member engagement activities.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in HR or related field preferred.
• 3 years’ experience in HR Operations or related HR areas required.
• Strong organizational skills, time management, and attention to detail.
• Intermediate Excel skills.
• Possess strong analytic and problem-solving skills.
• Experience with HRIS systems; ADP Workforce Now experience a plus.
• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast-paced, high-volume setting.
• Use and navigate multiple computer systems with exceptional multi-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.
• Available for full-time position, overtime eligible if classified non-exempt.

Requirements

• Salary for this position is $28/hr - $31.25/hr.

Benefits

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Wellness Incentive Program

Company Description

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States.

• We have helped over 450,000 people settle over $10 billion of debt.
• Our purpose is to elevate, empower, and transform lives.
• Rated A+ by the Better Business Bureau.