[Hiring] Talent Acquisition & Operations Specialist @Pulse iD

Role Description

You will be Pulse's first dedicated Talent Acquisition & Operations Specialist. About 70% of your time goes to full-cycle hiring across APAC and the Middle East; the other 30% goes to running the people operations that keep a remote, multi-country team working smoothly. This is a builder role. You will set up how we hire and how we onboard and support our people, partner closely with founders and leaders, and directly shape who joins Pulse as we scale.

What you'll do

• Talent acquisition (70%)
  • Own full-cycle recruitment: intake with hiring managers, sourcing, screening, interview coordination, offers, and onboarding handover.
  • Hire across APAC and the Middle East, adapting to each market's talent pool, compensation norms, notice periods, and work permit considerations.
  • Recruit for fintech roles (product, engineering, risk, compliance, payments, operations) and for marketing and affiliate roles (performance marketing, affiliate and partnership managers, media buying, SEO, CRM).
  • Proactively source passive candidates through LinkedIn Recruiter, referrals, communities, job boards, and targeted headhunting.
  • Build and maintain talent pipelines for recurring and hard-to-fill roles.
  • Set up and run hiring processes from scratch: job descriptions, interview structures, scorecards, and an ATS.
  • Advise hiring managers on market availability, salary benchmarks, and realistic timelines.
  • Manage offers and negotiations, and keep candidates engaged through their start date.
  • Track and report hiring metrics such as time-to-hire, source effectiveness, and offer acceptance rate.
  • Strengthen Pulse's employer brand and manage external agencies where needed.
• People operations (30%)
  • Run onboarding and offboarding end to end: offer letters, contracts, documentation, equipment and access, and first-week plans.
  • Maintain accurate employee records in the HRIS and keep people data and documents organized and compliant.
  • Coordinate with finance and EOR or payroll partners on monthly payroll inputs, joiners, leavers, and changes across countries.
  • Support background checks, reference checks, and pre-employment verification.
  • Draft, update, and roll out HR policies and the employee handbook for a remote, multi-country team.
  • Handle day-to-day employee queries on leave, benefits, policies, and paperwork.
  • Support probation reviews, performance-cycle logistics, and employee engagement initiatives.
  • Manage HR and recruitment vendors, tools, and subscriptions, and look for ways to automate repetitive admin.

Qualifications

• 3–5 years of hands-on, full-cycle talent acquisition experience.
• Proven experience hiring for startups or high-growth companies, ideally as a solo or small-team recruiter.
• Track record of hiring for fintech roles.
• Experience hiring for marketing and affiliate businesses, including performance marketing and affiliate or partnership roles.
• Hands-on experience hiring across APAC and the Middle East, with an understanding of regional talent markets and compensation.
• Practical HR or people operations experience: onboarding, documentation, HRIS, and payroll coordination.
• Strong sourcing skills, especially headhunting passive candidates.
• Highly organized and detail-oriented, comfortable juggling hiring and admin work in parallel.
• Comfort working independently and remotely, with strong ownership and prioritization.
• Excellent written and spoken English, and confident stakeholder management with senior leaders.
• Working knowledge of at least one ATS, one HRIS, and LinkedIn Recruiter.

Nice to have

• Experience setting up a recruitment or people function, ATS, or HRIS from scratch.
• Familiarity with payments, lending, or other regulated industries.
• Experience working with Employer of Record (EOR) providers or multi-country payroll.
• Exposure to employer branding or recruitment marketing.
• Experience with hiring data dashboards and reporting.
• Additional languages relevant to APAC or the Middle East (e.g. Arabic, Bahasa, Thai, Vietnamese).

Benefits

• Fully remote work from anywhere in India.
• Real ownership: you build Pulse's hiring and people operations from the ground up.
• Exposure to multiple markets across APAC and the Middle East.
• Direct access to founders and leadership, with fast decisions and little bureaucracy.
• Competitive salary [add range or benefits: health insurance, leave, learning budget, equipment].

Company Description

Pulse iD is a fintech start-up with a regional presence in Singapore, Malaysia, Hong Kong, Australia, and GCC region. We provide an end to end intelligent platform that enables offer sourcing from SMEs, merchant-funded rewards, card-linked redemption, and geolocation services. Working closely with our clients from Financial Institutions, Enterprises, SMEs and Merchants across the Asia continent, Pulse iD is continuously striving to provide a seamless solution that enhances our clients' experience while supercharging their business growth.