[Hiring] Talent Acquisition Operations Lead @TaskUs

Role Description

The Talent Acquisition Operations Lead is an Operational and hands-on role responsible for overseeing and driving the operational excellence of the talent acquisition function within an organization. This position focuses on leading a team, managing end-to-end onboarding activity, implementing scalable solutions, and optimizing the candidate experience. The lead collaborates closely with cross-functional stakeholders, including recruiters, HR teams, and hiring managers, to ensure the seamless execution of talent acquisition strategies.

Key Responsibilities

• Team Management: Provide leadership, guidance, and mentorship. Set clear performance expectations, conduct regular performance evaluations, and foster a culture of continuous improvement and collaboration.
• End-to-End Process Management: Oversee and optimize end-to-end onboarding processes, including background check completion, contract management, and collation of relevant documentation required for onboarding.
• Applicant Tracking System (ATS) Management: Manage the administration, configuration, and optimization of the applicant tracking system. Collaborate with IT and vendor partners to ensure the ATS meets the organization's recruitment needs and compliance requirements.
• Reporting and Analytics: Develop and maintain recruitment metrics and analytics reports to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights.
• Compliance & Policy Adherence: Ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process.
• Audit Activity: Management of audits associated with all Talent Acquisition activity, including internal, external, and client audits.
• Technology and Tool Management: Evaluate, implement, and manage recruitment technologies and tools to enhance efficiency and effectiveness.
• Vendor Management: Manage relationships with external vendors, such as background check providers and payroll providers.
• Candidate Experience: Drive initiatives to enhance the candidate experience, ensuring a positive and consistent journey from application to onboarding.
• Continuous Improvement: Foster a culture of continuous improvement, innovation, and operational excellence within the talent acquisition function.

Qualifications

• Experience in managing and developing teams in a fast-paced environment.
• Experience and knowledge of onboarding, applicant tracking systems (ATS), and recruitment technologies.
• Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.
• Strong understanding of employment laws, regulations, and compliance best practices.
• Experience with audit activity ensuring all candidates are fully compliant with all relevant standards.
• Excellent communication, collaboration, and stakeholder management skills.
• Proactive, innovative, and forward-thinking mindset with the ability to improve processes.

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business.