[Hiring] Strategic People Operations Partner @Jane

Role Description

We're in an exciting period of growth and transformation within our People team. As Jane continues to scale, we're evolving how we deliver People Operations support across the organization. This role sits at the centre of that evolution. As our Strategic People Operations Partner, you'll be the operational engine that helps keep the employee experience running smoothly.

• Build trust in our People Operations foundation by maintaining accurate employee data, strengthening employee lifecycle processes, and ensuring a high standard of quality across our systems and records.
• Create a seamless and supportive employee experience by serving as a knowledgeable partner for questions related to onboarding, benefits, leaves, policies, and employee resources.
• Drive continuous improvement by identifying opportunities to streamline processes, leverage technology, and thoughtfully introduce new ways of working.
• Partner collaboratively with People Partners, Payroll, Finance, and People Technology to ensure accurate data flows, clear communication, and aligned processes.
• Deliver operational excellence across key People programs, including growth reviews, compensation cycles, benefits administration, and leave management.

Qualifications

• 3 - 5 years of experience in People Operations, Human Resources, HR Administration, or a related field.
• Strong knowledge of the employee lifecycle and HR best practices.
• Experience administering and maintaining an HRIS, with hands-on HiBob experience considered a nice-to-have.
• Demonstrated experience supporting areas such as benefits administration, leave management, employee records, HR compliance, onboarding, offboarding, and employee documentation.
• A track record of improving processes, embracing technology, and contributing to operational transformation.
• Strong communication, organization, and problem-solving skills.

Requirements

• Ability to manage sensitive information with professionalism, discretion, and empathy.
• If you don’t meet every single qualification but are excited about this role, we’d still love to hear from you.

Benefits

• Annual salary range of $95,000 to $128,000.
• Most new hires join at the accomplished stage, which for this role represents an annual salary of $106,400.
• Regular career development conversations with your manager.
• Comprehensive benefits package.

Company Description

Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 800 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.

• We build the products and tools that thousands of clinics rely on every day.
• Our goal isn’t just delivery, it’s delight.
• We’re embracing the possibilities of AI to work smarter and improve our systems.