[Hiring] Sr. HR Data & Support Specialist @Emapta

Role Description

The Sr. HR Data & Support Specialist enhances HR technology, employee lifecycle processes, and service excellence across US businesses.

Pursue a long-term global career with Emapta, combining international exposure, permanent WFH flexibility, continuous learning, and the Top 1% experience for Top 1% talent with lasting career stability.

Qualifications

• Bachelor's degree in Human Resources or a related field is preferred.
• 3 to 5 years of relevant experience in Human Resources, HR data management, HR support, or a related field.
• At least 1 year of experience as an HR Data & Support Specialist, with a consistent record of strong performance and a demonstrated commitment to professional growth.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience with Human Resource Information Systems (HRIS); knowledge of Prism or a comparable platform is preferred.
• Knowledge of Customer Relationship Management (CRM) systems is preferred.

Requirements

• Assist in identifying opportunities for process improvement across various functions and departments.
• Serve as the primary point of contact for offshore partner support.
• Train offshore partners on new processes and promote effective adoption of best practices.
• Partner with team members and other departments to understand pain points and gather feedback.
• Support and consult with clients and worksite employees on a wide range of HR requests.
• Support payroll, benefits, HR technologies, workers' compensation, unemployment, and other areas as required.
• Handle basic to complex HR inquiries and document activities in the case management system.
• Complete requests with a high degree of accuracy and adhere to departmental procedures.
• Maintain compliance with federal, state, and local employment laws and regulations.
• Proactively communicate with internal client support teams regarding client-related activities.
• Maintain knowledge of human resource information systems (HRIS) and assist with their utilization and maintenance.

Benefits

• 5-day work week
• Weekends off
• Work-from-home arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Career growth opportunities
• Diverse, inclusive, and supportive work environment
• Prime office locations in Bogotá and Medellín
• Unlimited upskilling through Emapta Academy courses