[Hiring] Sourcing and CRM Program Manager @Tend

Role Description

At Tend, we’re redefining what it means to go to the dentist — thoughtfully designed studios, exceptional clinicians, and technology that makes care feel seamless. We’re looking for a Sourcing & CRM Program Manager to own top-of-funnel pipeline building for our clinical roles — Dentists, Hygienists, and Dental Assistants — across Tend’s growing studio footprint. This is not a passive sourcing seat. You’ll build and execute an outreach strategy, own the CRM end-to-end, keep Greenhouse running cleanly, and bring a marketer’s mindset to how we engage and nurture clinical talent.

What You’ll Do

• Clinical Sourcing & Pipeline Building
  • Own proactive sourcing strategy for Dentists, Hygienists, and Dental Assistants across Tend’s studio markets.
  • Use advanced Boolean, LinkedIn Recruiter, dental school databases, association directories, niche job boards, and creative channels to surface passive candidates.
  • Qualify leads and transition high-potential candidates to recruiters with clear context and warm handoffs.
  • Craft personalized, on-brand outreach that reflects Tend’s voice and resonates with clinicians.
• CRM Strategy, Campaigns & Nurture
  • Own the clinical CRM — segmenting talent pools, building nurture campaigns, and keeping engagement warm.
  • Design and execute multi-touch outreach sequences informed by data.
  • Pull contacts from external sources and import, tag, and segment them cleanly in the CRM.
  • Partner with the VP of TA on employer brand initiatives, referral programs, and recruiting events.
  • Maintain clean, well-tagged candidate data.
• Greenhouse Administration & ATS Management
  • Act as a Greenhouse power user and day-to-day administrator.
  • Keep the ATS clean and trustworthy: monitor data integrity and ensure candidates move through stages accurately.
  • Build and maintain recruiting reports and dashboards.
  • Support testing, feedback, and ongoing optimization of sourcing and recruitment technologies.
• Operational Effectiveness & Team Support
  • Stay close to the dental talent market — tracking compensation trends, competitor moves, and labor data.
  • Contribute to a recruiting culture that’s fast, thoughtful, and high-quality.

Qualifications

• 3+ years of sourcing or talent acquisition experience.
• Hands-on CRM experience with real depth.
• Advanced sourcing skills — Boolean, LinkedIn Recruiter, niche job boards, association directories.
• Greenhouse experience as both a user and an administrator.
• A marketer’s instinct: comfort with outreach sequencing and A/B testing messaging.
• Strong reporting orientation.
• Clear, concise written communication.
• Ability to operate independently in a remote environment.

Requirements

• Background in DSO, dental, veterinary, medical, or other multi-site healthcare talent markets (highly preferred).
• Experience with outbound sourcing tools (highly preferred).
• Exposure to employer branding, referral programs, or recruiting marketing initiatives (highly preferred).
• Familiarity with workforce planning, market mapping, or compensation benchmarking (highly preferred).

Benefits

• Fully remote and US-based role.
• Contract-to-hire potential.
• Pay range: $35 — $45 USD.

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Adequate vision to read screens, documents, and reporting dashboards.
• Manual dexterity to operate a keyboard, mouse, and related equipment.
• Ability to communicate effectively via phone, video, email, and instant messaging.
• Occasional travel for team meetings, recruiting events, or studio visits.