[Hiring] Senior Payroll Specialist @RemotePass

Role Description

Every month, employees across the GCC rely on us to pay them accurately and on time, mostly through our network of EOR partners. We’re hiring a Senior Payroll Specialist to own payroll operations across the GCC, led by Saudi Arabia and the UAE, along with Egypt and Jordan. You’ll report to our Payroll Team Lead for APAC & GCC.

This isn’t a pure payroll processing role. GCC payroll is simple on paper, with no income tax and limited statutory contributions. The real complexity sits around it:

• Managing several EOR partners per country
• Reviewing invoices
• Handling immigration costs for a largely expat workforce
• Ensuring partners are funded before payday

You’ll be the main point of contact for your partners and work closely with Payroll, Finance, Employee Experience, Customer Success, and EOR Partnerships.

What You’ll Do

• Own the monthly payroll cycle: Collect client inputs by the cutoff, send them to partners, and get outputs and invoices back on a tight timeline.
• Deliver accurate client invoice breakdowns to Finance by their monthly deadline.
• Manage partners proactively: Set clear timelines with each EOR partner, chase early, and push back when needed.
• Keep invoicing accurate: Review partner invoices, payroll outputs, and immigration-related costs. Reconcile them, spot errors, and resolve them before anything is billed or paid.
• Plan funding backwards from payday: Work with Finance so partners receive funds in time, accounting for cross-border transfer times.
• Resolve issues quickly and escalate early: Own discrepancies and employee queries through to resolution. Flag blockers to your Team Lead as soon as they appear.
• Get employees payroll-ready: Ensure banking details, payroll profiles, and visa and immigration requirements are in place before an employee’s first pay run.
• Improve how payroll runs: Spot recurring partner issues and workflow gaps, share them with Product and Operations, and help document processes that scale as headcount grows.

Qualifications

• 5 years+ in payroll operations, ideally including at least 2 years in an EOR or global payroll environment.
• A clear understanding of how EOR works: the partner is the legal employer, funds must reach them before payday, and timelines run backwards from there.
• Hands-on experience managing EOR partners or third-party payroll providers.
• Experience reviewing payroll outputs and payroll invoices for accuracy.
• Highly organised, able to prioritise when every deadline lands in the same week.
• Independent: you own your countries without needing every step checked.
• Advanced written and spoken English, with the ability to explain technical payroll topics in plain language.
• Willing to work Gulf Standard Time (Dubai) hours.

Nice to Have

• Arabic, which is a strong plus.
• Payroll experience in the GCC or APAC, including visa and immigration costs.
• Experience in a high-volume, multi-client payroll environment.
• Experience with payroll platforms, HRIS, or operational systems.

You’ll Thrive in This Role If

• You’d rather set a partner’s deadline than wait on it.
• You tackle the hardest work first instead of leaving it to the last day.
• You raise your hand early when something looks off.
• You like fixing the process, not just the one-off error.

Benefits

• See every side of global payroll, from partner management and invoicing to funding and product, not just processing.
• Shape how payroll scales across the GCC, one of our highest-volume regions.
• Profitable, and still scaling fast. We reached profitability in 2025 and just raised a $17.4M Series B led by EBRD, with 500 Global joining.
• Real global scale: We support 35,000+ workers in 150+ countries and have processed over $800M in cross-border payroll for companies like Logitech, Tata Group, and Careem.
• Big bets ahead: We’re expanding across Europe and the US, building financial products for distributed teams, and investing heavily in AI.
• Remote-first, for real: We don’t just sell remote work, we live it. Work from anywhere.
• Inclusion matters: We value different perspectives and empower everyone to bring their authentic self to work.