[Hiring] Senior Manager, People Operations @Join the FOLX Team!

Role Description

As our Senior Manager, People Operations , you'll be a driving force on the People & Culture team—part architect of an exceptional employee experience, part steward of the systems that keep a fast-growing organization running. This role is ideal for someone early or mid-career who's ready to take real ownership:

• You're a self-starter who gets energized by building and protecting culture.
• Equally happy rolling up your sleeves for the detail-oriented work that makes HR operations hum.
• If you light up at both "how do we make onboarding unforgettable?" and "let's make sure every I-9 is airtight," we want to meet you.

What You'll Do

• Build and protect culture
• Help design and run the moments that define the employee experience—onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work.
• Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs.
• Act as a trusted, approachable point of contact for staff—answering questions, troubleshooting, and resolving issues with care, escalating when appropriate.
• Run operations with precision
• Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry.
• Review payroll for hourly employees and manage off-cycle and supplemental payment requests.
• Partner with our benefits providers to answer staff questions on healthcare and other benefits.
• Safeguard data integrity and accuracy across your projects, managing your time and priorities independently.
• Build strong partnerships with key stakeholders—including Finance and Legal—on processes that touch People Operations.
• Take on other responsibilities as the team and organization grow.

Qualifications

• 7-10 years of experience in a human resources role (internship experience considered).
• A genuine passion for serving the LGBTQ+ community.
• A self-starter mindset—you spot what needs doing and take initiative without waiting to be asked.
• Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution.
• Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills.
• Experience supporting an employee population, ideally in a fast-growing environment.

Requirements

• Salary range: $120,000–$130,000.

Benefits

• We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, ethnicity, national origin, religious affiliation, sex, gender identity, sexual orientation, disability, or any other legally protected status.
• Here, diversity and inclusion means accepting that everyone’s perspective can teach you something. We’re eager to learn.

Company Description

FOLX Health is the leading health and wellness platform for the LGBTQIA+ community, providing end-to-end care across the full spectrum of community needs. We're building joyful, affirming healthcare on people's own terms, and serving as the north star for innovation across the broader ecosystem.