[Hiring] Senior Manager, Global Benefits @RTX

Role Description

Lead the design, implementation, and governance of non‑US benefits programs (insurance, time away, retirement), ensuring compliance, strong employee experience, and alignment with global governance standards; Canada experience preferred.

• Serve as the regional benefits expert, ensuring statutory requirements are met, aligning with market practices and global principles across diverse geographies.
• Operate effectively in a highly complex, matrixed global organization, building governance, processes, and operating models where limited infrastructure exists and driving alignment across numerous non-US stakeholders.
• Partner with U.S. HR and cross‑functional teams (Legal, HRIS, Payroll, Finance, Communications) to ensure coordinated governance, operational integration, and decision‑making.
• Develop governance frameworks, reporting, and analytics that support regional strategy, global alignment, and cross‑country harmonization of benefits programs.
• Manage regional and global vendors (brokers, consultants, insurers, TPAs), overseeing performance, SLAs, and operational issue resolution.
• Lead RFPs, vendor selections, and implementations, ensuring scalable, harmonized solutions while preserving necessary local relevance.
• Conduct benchmarking and manage regional budgets to ensure sustainable, competitive, and cost‑effective programs.
• Support multinational risk strategies such as pooling and captive participation.
• Oversee benefits for globally mobile employees—including expats, inpatriates, and cross‑border workers—in partnership with Global Mobility to ensure compliant, coordinated coverage and plan integration.
• Monitor legislative and market developments impacting regional benefit programs and mobile populations.
• Manage multiple concurrent projects and influence outcomes in ambiguous environments; M&A integration experience is a plus.
• Present insights, trends, and recommendations to senior leadership.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience.
• Minimum 6 years of international benefits experience with strong focus on Canada and/or Latin America (Mexico preferred).
• Demonstrated expertise in Canadian provincial programs and/or Mexican statutory and supplemental benefits.
• Experience designing and administering benefits for globally mobile employees, including expatriates, inpatriates, and cross‑border workers.
• Proven ability to operate in a large, global, highly matrixed organization, navigating ambiguity and building governance and operating models where limited infrastructure exists.
• Experience working within centralized global governance frameworks, including alignment with global policies, systems, and decision‑making structures.
• Demonstrated ability to manage regional programs within a global framework (shared vendors, systems integrations, approval structures).
• Strong analytical and problem‑solving skills with the ability to interpret data and translate insights into action.
• Excellent stakeholder management and influencing skills; effective at driving alignment across multiple functions and countries.
• Ability to manage multiple priorities and deliver results in a fast‑moving, cross functional environment.
• Experience communicating complex subjects to senior leadership.

Requirements

• Certified Benefits Professional (CBP) or similar global benefits designation preferred.
• Understanding of multinational benefits financing, including pooling and captive arrangements.
• Familiarity with global mobility benefits vendors and international health solutions.
• Experience navigating cross‑border compliance and tax considerations for mobile employees.
• Experience in a large, global, multi-layered organization.
• M&A integration experience, particularly benefits harmonization and governance alignment across acquired entities.

Benefits

• Medical, dental, vision, life insurance, short-term disability, long-term disability.
• 401(k) match, flexible spending accounts, flexible work schedules.
• Employee assistance program, Employee Scholar Program, parental leave.
• Paid time off, and holidays.
• Annual short-term and/or long-term incentive compensation programs depending on the level of the position.