[Hiring] Senior Human Resources Generalist @StorageMart | MMS

Role Description

Under the supervision of the Human Resources Manager, the Senior HR Generalist – Employee Relations provides HR support with a primary focus on employee relations, compliance, performance management, and consistent application of company policies. This position partners employees and management to address workplace concerns, provide guidance on HR matters, and support a positive and productive work environment. The role requires sound judgment, strong communication skills, confidentiality, and the ability to effectively manage sensitive employee relations matters.

• Partner with management to promote positive employee relations and support effective performance management.
• Advise supervisors and managers on coaching, corrective action, performance concerns, employee development, and other employee relations matters.
• Respond to employee questions and provide guidance regarding company policies, procedures, benefits, and available HR resources.
• Provide guidance and support related to conflict resolution, workplace concerns, performance issues, and employee relations best practices.
• Conduct and/or support workplace investigations, including gathering information, interviewing employees and management, documenting findings, and making recommendations consistent with company policy and applicable laws.
• Provide guidance and support related to FMLA, ADA accommodations, multi-state leave management, including California and New York requirements, unemployment, workers’ compensation, and applicable federal and state employment laws.
• Partner with HR, management, and employees to resolve employee relations matters in a professional, timely, and consistent manner.
• Support HR initiatives and programs related to recruitment, compensation, benefits, employee development, compliance, and other HR functions as needed.
• Maintain accurate and confidential employee records and HR documentation in accordance with company policies and applicable requirements.
• Stay informed of changes to federal and state employment laws and assist with communicating and implementing applicable HR policy and process updates.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant work experience.
• Minimum of three (3) years of progressive HR experience, with experience in employee relations, performance management, compliance, FMLA, ADA accommodations, multi-state leave management, unemployment, workers’ compensation, and federal and state employment laws.
• Experience supporting employees and managers across multiple states.
• Strong written and verbal communication skills with the ability to effectively work with employees and management at all levels.
• Strong problem-solving, decision-making, and conflict-resolution skills.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Ability to manage multiple priorities, meet deadlines, and work independently while collaborating effectively with the HR team and business leaders.
• Experience with Dayforce preferred.

Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Prolonged periods sitting at a desk and working on a computer.
• Visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. This job is performed in an office environment.