[Hiring] Senior Director, Talent Management & Employee Experience @Coursera

Role Description

As the Senior Director of Talent Management & Employee Experience, you will shape the next chapter of our organizational story. Reporting to the Chief Learning Officer/VP of Performance and Growth, you will lead the charge in unifying two legacy cultures into one cohesive, high-performing entity. This is a high-visibility leadership role responsible for the entire employee lifecycle—from performance and internal mobility to engagement and organizational health. You will lead a distributed team of managers and individual contributors, leveraging AI-enabled tools to modernize the employee experience.

Responsibilities

• Talent Strategy & AI Integration: Lead enterprise talent strategies aligned with post-merger priorities, evolving performance management, talent reviews, and succession planning through modern, AI-supported frameworks.
• Culture Unification & Engagement: Operationalize cultural behaviors that drive accountability and innovation. Own the employee listening strategy (surveys, action planning, and analytics) to ensure a healthy, connected organizational pulse.
• Internal Mobility & Career Pathways: Build transparent growth frameworks and "skills-first" career pathways, partnering with Learning & Development to ensure employees are fluent in emerging capabilities and AI-enabled ways of working.
• Workplace Experience Partnership: Collaborate with Workplace Real Estate leadership to align in-office and virtual "hubs," ensuring our physical presence strengthens collaboration and culture.
• Organizational Transformation: Act as a lead architect for change management, simplifying People Team workflows through automation while ensuring responsible AI governance.
• Leadership & Team Development: Coach and scale a high-performing team of second-line leaders and specialists, fostering a culture of operational excellence and cross-functional partnership.

Qualifications

• 10+ years of leadership in Talent Management, OD, or Employee Experience, with a proven track record of owning enterprise-wide performance and succession initiatives.
• Deep experience navigating the complexities of mergers, acquisitions, or large-scale organizational transformations.
• A modern perspective on how AI, automation, and workforce analytics can be used to augment human potential and simplify complex People processes.
• The ability to translate dense talent data into strategic narratives that influence C-suite decisions.
• 10+ years of experience leading teams, specifically including the management of other people managers.
• A rare blend of high-level organizational design thinking and the "roll-up-your-sleeves" grit required for operational execution.

Requirements

• This role is available in the following US Pay Zones:
• US Zone 1: $218,800 - $259,825
• US Zone 2: $209,600 - $248,900
• US Zone 3: $194,400 - $230,850
• US Zone 4: $180,800 - $214,700

Benefits

• Competitive, zone-based pay aligned to your location, experience, and role level.
• Comprehensive health and wellness benefits.
• Bonus and RSU equity programs.
• Global perks designed to help you grow and thrive wherever you are.