[Hiring] Senior Administrator, Appeal @Amazon

Role Description

Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, demonstrating strong integrity and ethical behaviors.

• Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.
• Assess documentation for accuracy and past precedent.
• Identify any process defects and recommend remediation.
• Knowledge of Microsoft Office products and applications.

Qualifications

• Bachelor's degree in business, HR, or a related field, or 1+ years of customer service experience.
• Speak, write, and read fluently in English.
• Knowledge of HRIS or Applicant Tracking Systems is preferred.
• Experience with Payroll Systems, HRIS.

Requirements

• Strong analytical and critical-thinking skills.
• Exceptional customer service and communication skills.
• Organizational skills with superior attention to detail.
• Able to prioritize in a fast-paced, rapidly changing HR environment.

Benefits

• Inclusive culture that empowers Amazonians to deliver the best results for customers.
• Support for workplace accommodations during the application and hiring process.