[Hiring] Right to Work Verification Coordinator @Viewber

Role Description

As a Right to Work Verification Coordinator, you will be responsible for delivering compliant Right to Work checks across our member network, ensuring all verification activity is completed accurately, consistently and in line with expected UK legislation related to self-employed individuals.

All verification calls are conducted via Microsoft Teams. You will lead structured video calls with Members, verifying their identity in real time and ensuring all requirements are met in line with Home Office guidance.

This is an active, member-facing role. You will be expected to maintain pace and accuracy and communicate clearly with members to ensure checks are completed within the required timeframe. You will also identify and escalate any risks, discrepancies or concerns appropriately.

We are particularly interested in applicants who excel at:

• Managing high-volume, detail-sensitive processes with a high degree of accuracy
• Conducting professional, structured video calls with confidence and clarity
• Working within clear processes while maintaining a positive member experience
• Communicating requirements clearly and managing expectations effectively
• Identifying inconsistencies or risks and taking appropriate action
• Working independently while remaining accountable for delivery

Requirements

• To succeed in this role, you will need to be highly organised, detail-oriented and comfortable working within structured compliance processes.
• You will demonstrate strong personal accountability and the ability to manage your workload independently in a remote environment.
• Because this is a fully remote role, a minimum of two years’ experience working from home is essential, along with a professional and distraction-free home office set-up.
• This must be a dedicated room or space that can be closed off from other household members and interruptions. Working from kitchen counters, dining tables or dressing tables will not be suitable.

• Essential skills and attributes:
• Strong attention to detail and ability to follow structured processes accurately
• Confident and professional communication skills, both written and verbal
• Comfortable leading video-based calls and maintaining a professional on-screen presence
• Experience using Microsoft Teams
• Experience handling sensitive personal documentation with discretion
• Ability to identify discrepancies and escalate appropriately
• High level of integrity, professionalism and sound judgement
• Comfortable working independently in a remote-first environment
• Experience of Right to Work checks or similar verification processes is desirable but not essential, as full training will be provided.